Great service! Technician was prompt and thorough! Did a wonderful job explaining what needed to be done and how to keep my system maintained. Signed up for maintenance program and will recommend all of my family and friends do the same.If you are looking for any HVAC service or repairs, this is the company for you.
A Google User
reviewed 2 years ago
Absolutely the worst. Manager yelled at me over the phone. I had them repair heater several times and still having problems. I will NEVER use them again. They have a very bad reputation in the community, and now I know why. Manager made it clear that he does not value my business - so I am taking my business elsewhere. No stars would be too many!!!
Response from the owner - a year ago
JH Simpson Company values all of our clients and have maintained a strong reputation in our community for over 60 years with a A+ Rating From The BBB. We have made all efforts to contact the owner of this complaint with no success or resolve.
I have used JH Simpson several times. Response time was excellent. After the work was complete, I called the tech after the work was complete and he was more than happy field my questions. That goes a long way. I am a very happy customer.