Many believe that word-of-mouth is the ultimate form of referral, so the explosion of online review sites and social media where customers can voice their opinions online would seem like a virtual gift to businesses. While these websites can provide a wealth of positive recommendations, they also offer the possibility of negative reviews that can do quite a bit of damage to a company’s reputation. To help companies handle these less-than-flattering reviews, SearchEngineJournal.com posted an intriguing infographic on online reputation management (ORM) by Consorte Marketing. It defines the details of ORM, along with steps for avoiding negative online reviews and guidance on managing a company’s online reputation. It also highlights advantages and approaches for improving customer service, with an enlightening example of how ORM can reduce the incidence and impact of online negativity. Take a look at the following infographic to discover how to take control of your company’s online reputation.
Here's The First Trailer For 'The Fault In Our Stars'
The first trailer for Josh Boone's upcoming adaptation of John Green's "The Fault in Our Stars" has arrived. "I can't tell you how thankful
11 Things You Don't Know (But Should) About Google+ [Cheat Sheet]
As we talked about in our post yesterday, Google+ is growing rapidly and it seems that Google has opened up the invite flood gates to allow
The ONE Word That Makes You Sound Stupid, Guaranteed
I have something to admit: I am guilty of a horrible crime.
Marissa Gaeta And Citlalic Snell, U.S. Naval Petty Officers, Share First...
By Brock Vergakis Associated Press VIRGINIA BEACH, Va. -- A Navy tradition caught up with the repeal of the U.S. military's "don't ask, don
YouTube - Thank You, Harry- A Harry Potter Tribute
Create AccountSign In. Home. BrowseMoviesUpload. Hey there, this is not a commercial interruption. You're using an outdated browser, whi
Netflix Account Losses Much Higher Than Expected After Pricing Backlash
Netflix has lost 800,000 subscribers in the last three months, according to numbers released as part of the company's third quarter financia
Welcome to Facebook - Log In, Sign Up or Learn More
Facebook is a social utility that connects people with friends and others who work, study and live around them. People use Facebook to keep
B.o.B - So Good [Official Video] - New album "Strange Clouds" out May 1st!
Buy "So Good" on iTunes: http://itun.es/iSk82G Follow: http://twitter.com/bobatl Site: http://bobatl.com Like: http://fb.com/bobatl © 2012 W
Jessica Lange will return to ‘American Horror Story’ — EXCLUSIVE | EW.com
If you liked Jessica Lange in season one of American Horror Story, then you’re going to love what creators Ryan Murphy and Brad Falchuk have