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Mackenzie Raburn
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Erika Rutherford's profile photo
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Female
I ordered an arrangement to be delivered to my mother the day before Mother's Day. The order was apparently "lost" and did not end up being delivered until 8:00 P.M. Regardless of whether they added in a box of chocolates and completed the order, it completely eliminated the element of surprise as I had to tell my mother earlier in the day that I didn't think her order was going to arrive. I called to explain my frustration to the manager, Michelle, today and she was unbelievably defensive and downright rude. I am not one to express my disdain in a review but I feel it very appropriate to let people know the poor quality of service I received!
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Quality: Poor - FairAppeal: Poor - FairService: Poor - Fair
Public - a year ago
reviewed a year ago
1 review
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