Cover photo
Chris Keenan
Works at Keenan Internet Marketing
Attended Seton Hall University
Lives in NJ
144 followers|139,423 views


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Bragging rights
Taught English in Japan
  • Seton Hall University
    BS Business, 2000 - 2004
  • Montclair State University
    MBA Business, 2006 - 2010
Basic Information
Looking for
Internet Marketing
  • Keenan Internet Marketing
    President, 2011 - present
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Buzen, Fukuoka, Japan - Tokyo, Japan
Bait & Switch? we bought a Rav 4 from this dealership in 2010. It was an ok experience, fairly typical of car buying. So now that we are looking for a Toyota Sienna, we thought we'd try this dealership again. We filled out the form on their website to get more info on a 2012 used. We almost immediately got a call from George Chiquito, their internet sales manager. Here is where our problem begins. 1.George told us explicitly that on a Certified Preowned Toyota Sienna (which this was), we qualified for 0.0% financing. Worst case scenario, 1.9%. 2. I asked George flat out, is there room for negotiation on this vehicles price? He said yes "it's the end of the month. The managers upstairs are looking to make deals" Great. We set up an appointment to come in the next day, which we did. We did not meet with George. He apparently doesn't work at "this location" we were told. We met with a pleasant sales man on the floor. We test drove vehicle. We began to talk price. We were told by Marlin, the Sales Manager, that 1. Financing is 2.9%. Absolutely no way they could do 0% of 1.9% 2. Price - The price listed is wholesale. There is zero wiggle room for negotiation. We were furious. Someone had lied to us. Whether it was George or Marlin, we felt like there was a bait and switch to get us in the door. Why tell us there was lower % financing if they are locked into 2.9%? Why tell us "managers are looking to make deals" when I come in and the manager says there is no budging on the price? We wouldn't have been upset if we were told this ahead of time. We still wanted to test drive the vehicle. But we wasted an hour of our time after the test drive going through the "negotiation" motions. We would have just gone home. We complained and asked to speak with George as he was the one who made the claim on 0% financing and price being negotiable. We were told he doesn't work at this location. Ok - so where does this guy work? We don't know. Carlos (I think that was his name) came out of his glass booth and spoke with us. We shared our frustration. He took us to his booth and told us Marlin was wrong, we can negotiate and we have some wiggle room on financing. He then proceeded to spend an hour lecturing us on what the dealerships costs are, how he needs to make money off a vehicle, and how we can get 0% financing if we claim a "religious exemption". He also offered us a $300 manager discount. We were never apologized to. We were just told George has to do what he has to do to get people in the door. We were told if George did not tell us price was negotiable we'd never come. Well, that sounds like a bait and switch to me. Offering $300 off as a manager special doesn't sound like a negotiation. Also, telling us how you had to put over $1,000 worth of repairs into a used vehicle that you typically only put $800 of work into isn't exactly a selling point. And we were all but lambasted that with the Internet being what it is these days car dealerships no longer have margins to negotiate on price, so what you see is what you get. Really? TLDR: Bait and switch. Typical sleezy car salesman behavior. From George telling us false information, Marlin being a hard case and saying there is no room for negotiation, and Marlins supervisor Carlos telling us he can negotiate and then tongue wagging for an hour about what his costs are and why we are getting a good deal at sticker price... Blegh!
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Public - 2 years ago
reviewed 2 years ago
No complaints from me on my hair cut at this location. Price was fair at $14 for a standard haircut, she listened to me and cut it the way I wanted, and I was in and out pretty quick. I like the Queue system so I can queue up then go run some errands if they are busy before getting my cut. I'll be going again.
Public - 2 years ago
reviewed 2 years ago
Jeff is a fantastic home inspector. The best way to describe him is like having your Father or Father In Law doing the inspection with you. He is very friendly, warm, and personable - extremely comfortable to work with. But besides his people skills, he is detailed and thorough when it comes to his work. He truly leaves no stone unturned when inspecting your soon to be new home, letting you know of all the issues from the big ones you'll need the seller to address immediately to the small ones you won't need to worry about for a few years. His rate is very reasonable, and his detailed report was delivered promptly that same day of the inspection. I highly recommend Jeff!
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Public - 2 years ago
reviewed 2 years ago
9 reviews
Doug and Mike came over to clean our homes air system. We just moved in so wanted to clean the system. The guys were great. Explained everything they were doing, cleaned up the mess, and were very friendly and professional. I would recommend Duct Dues and would hire them again. Thanks guys!
Public - 2 years ago
reviewed 2 years ago