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Cindy Christian
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A recent analysis indicates that online product reviews are supplanting/augmenting the traditional data sources used by suppliers and retailers to decide which products will sell above expectations and which will lag. The big takeaway - Correctly reading these early digital signals can lead to better decision-making and create significant competitive advantage.

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Farm Stores ­– a 70-store drive-thru convenience chain in Florida focused on the needs of busy moms and families – now plans to expand into New Jersey. If don't know about this operation, it's time to learn because the features and advantages it offers will likely speed up the reinvention of grocery shopping. 

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“They need to answer, in my opinion, more thoroughly and more definitely than they have, (the question), ‘If we are not a full-service grocery store, what are we, and how should we be used?’” Bishop said. “An awful lot of what they are doing still looks like a full-service store. It may not perform that way, but it still looks that way. So when and how do they decide what the role of groceries are in their offering and how they want people to think about them and use them in buying those groceries? You might say, ‘Okay, that’s hard to do, and I would agree.”

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“If they can properly integrate, I think they have the ability to own a low-price position online that’s currently owned by no one,” Bill Bishop, chief architect of Brick Meets Click


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If automated delivery becomes commercially viable by 2020, as some forecast, there’s not much time for brick and mortar retailers to get on board with major changes in their stores. Let’s keep an eye on how 7-Eleven adjusts to this expanded definition of convenience.

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We first noticed SmartCentres when they rolled out a parking lot-based package pickup service called Penguin PickUp. Now this owner of 250 outdoor malls in Canada has added a grocery service called Penguin Fresh at 12 of those malls around Toronto – and it doesn’t carry any inventory. Here’s how they do it.

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Why Amazon, Basket Bandits and Context are so important

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Walmart: Can this new strategy make them a growth company again?

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