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CWRU Information Technology Services
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Case Western Reserve University responds
to the April 2014 OpenSSL (“Heartbleed”) vulnerability

Please read more here about this information security risk: http://case.edu/its/news/heartbleed.html
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Minitab Version 17 is now available on the Software Center as a free download for all CWRU students, faculty, and staff who use Windows computers.  Minitab is the leading statistical software used to implement Six Sigma world-wide.  Download Minitab Version 17 at softwarecenter.case.edu.
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PyMOL v1.7 and AxPyMOL v1.7 upgrades are available for free through the Software Center to CWRU students, faculty and staff using Windows, Macintosh and Linux computers. PyMOL is a powerful and comprehensive molecular visualization product for rendering and animating 3D molecular structures. The product download link on the Software Center goes to the PyMOL website, where you may register to download the product directly from PyMOL. The Software Center can be reached at softwarecenter.case.edu.
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We have received reports of a sophisticated phishing email targeting CWRU staff that spoofs the HCM login page and uses HTML to mask the phishing link it contains to trick users into clicking a link that appears legitimate. It appears to come from the "CWRU Payroll Department." The phishing URL has been reported to Google Safe Browsing and blocked from the campus firewall. 

If you received this message, please do not act on it. Delete it.

More details at help.case.edu under "Current Issues."
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Several external email services are rejecting emails from @case.edu and @cwru.edu due to a spam attack. ITS is working to resolve the situation.
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WebDrive 11.00.2835 is available on the Software Center (softwarecenter.case.edu) as a free download to CWRU students, faculty and staff for Windows only. WebDrive is an FTP Client that makes accessing and editing files on WebDAV, SFTP and Amazon S3 easy and maps a drive letter to each of these servers. Download WebDrive here: https://softwarecenter.case.edu/.
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MediaVision Courseware will be unavailable on Monday, March 10 from 3 a.m. to 10 a.m. as it undergoes planned maintenance. 

For 24/7 assistance with any technology product or service, visit help.case.edu, or contact the ITS Service Desk at help@case.edu or 216.368.HELP (4357).
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SPSS Modeler Premium Campus Edition with Text Analytics has been upgraded to version 16 and is now available on the Software Center (softwarecenter.case.edu) as a free download to CWRU students, faculty and staff using Windows computers. SPSS Modeler is a predictive analytics platform that is designed to bring predictive intelligence to decisions made by individuals, groups, systems and the enterprise. Download it from http://softwarecenter.case.edu.
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Messages from @case.edu and @cwru.edu email accounts are no longer being blocked by spam-filtering services. During this incident, no email was lost - only delayed. 
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In light of Yahoo's news of a password breach, please remember not to re-use passwords between online services. 

If you've used a Yahoo password for your CWRU Network ID, please change it ASAP using the Change Password link on help.case.edu.
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Have them in circles
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Contact Information
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216.368.4357
Email
Address
Bellflower CARE Center 11424 Bellflower Rd. Cleveland, OH 44106
Sears CARE Center 340 Sears Library 10900 Euclid Avenue Cleveland, OH 44106
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World class service. Timely innovation.
Introduction

Mission: The division of Information Technology Services (ITS) centrally supports the teaching, learning, and research missions of Case Western Reserve University in Cleveland, Ohio with scaled technology solutions.