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I.T. Update: Email System Functioning Normally

All aspects of the email system are functioning normally. I.T. will continue to monitor the system closely. Thank you for your patience.
For up-to-date I.T. information, please visit the I.T. Facebook and Twitter pages. 

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ALERT: Client Email Access Down

If you are attempting to access your Outlook email via your phone or other device, your email account may not be functioning. IT is aware and is working to identify the cause of the problem. You can access email by going to my.byui and clicking on the email link.

#students   #faculty
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Dallin Benson's profile photoBrandon Bailey's profile photoLeonard Howe's profile photo
11 comments
 
Haha, I think you missed my point... But whatever floats your boat!

I suppose that I personally wouldn't ever choose an Apple product because I know there are products equivalent if not faster or better for cheaper prices. But if one came at me for free, I might at least take a go at it. After all, it was free.
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I-Learn 2.0 is currently down for a maintenance while the vendor is migrating our web hosting to Amazon Web Services (AWS).  It is expected to return to full service by 8am 9/26.  I apologize for the lack earlier notification.   Benefit of the vendor moving our systems to AWS to provide system reliability and to  ensure robust performance for end users.

If you have a course in I-Learn 3.0 you can reach it by going to byui.brightspace.com
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Ian Stubbs's profile photoMargaret Chesley's profile photo
2 comments
 
How often is the page updated with scheduled maintenance notices, as well as notices of unexpected maintenance issues after they happen?
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I-Learn

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I-Learn Is functional!
5/14/2015 9:25 A.M.

I-Learn currently down
5/14/2015 8:40 A.M.

We are currently undergoing some down time.  We are aware and are trying to bring I-Learn back up.
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I-Learn's profile photoJoseph Nixon's profile photo
2 comments
 
I-Learn developers, I have a simple request for you if you could. The I-Learn link/url now automagically loads I-Learn 3.0, which is fine, but the button to load I-Learn 2.0 force opens the page in a new window. If you could please tweak the code on the site to simply open it in a new tab, instead of window, that would alleviate a great deal of annoyance.

Thanks!
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I-Learn

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New Course Management Tool
With an update coming to the teacher dashboard we would like you to know about the New Course Management Tool.  The new tool has been integrated right into the learning environment.  If you would like more information you can view the tutorial video below.

https://drive.google.com/file/d/0B483kZMHpGR6RGJ5S0l3STV4TkE/view?usp=sharing

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Tony Brown's profile photoDane Bohman's profile photoevening ninja's profile photoAdam Pasley's profile photo
9 comments
 
what 
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I-Learn Back down as of 11:55 am
I-Learn is experiencing the same issue that they had last night.  We are doing everything we can to get it back up and running.  We are sorry for the inconvenience.

I-Learn Back up as of 10pm
I-Learn is back up now.  We are unsure of the root cause and are continuing to search for the issue.

I-Learn Outage
As of 9:35 tonight, I-Learn is unavailable.  We are working with our vendors to get it up and running as soon as possible.  Special thanks to those who have tried to warn us as the issues arise.

#students #faculty
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Rebekah Tiberend's profile photoCindy Whitehead's profile photoJesse Carroll's profile photoAngela DiLiberto's profile photo
4 comments
 
Down again :(
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I-Learn is running great!

There have been no reported instances of I-Learn hiccups today.

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I-Learn's profile photoTanner Hunt's profile photo
4 comments
 
Whatever it was was resolved. It was just all day yesterday.
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I-Learn Update

You may have noticed the default interface has been changed in I-Learn. If you wish to return to the Old version of I-Learn, just watch this video linked below. 

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Brad Bodily's profile photoI-Learn's profile photo
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I-Learn
 
These comments are usually for members of the I-Learn community to communicate back and forth.  As always, if there are any real problems or issues it is best to contact the HelpDesk or a Support Center.  To answer your first question, the feedback option is found under the "Help" question mark.
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I-Learn

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I-Learn Scheduled Maintenance

For most the semester is over and I-Learn is the last thing on their minds.  For all of those people still planning on doing any work on I-Learn, we do have some scheduled maintenance to announce.

I-Learn will be undergoing updates on July 28th at 12:00pm.  There is no expected down time.  However, if there are deadlines you need to meet the week of the 28th, please consider completing those before noon on the 28th.

#faculty #students  
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Rafael Andrade's profile photoSoane Ma'asi's profile photoWilliamson Sintyl's profile photoSteward Ulas's profile photo
150 comments
 
I have problem with math, I never really like studying because of that but I want to make a change this time.Please help me.
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I-Learn

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I-Learn Experiencing Intermittent Service

Currently we are experiencing intermittent responses from I-Learn. We are currently working with the vendor to get I-Learn back up and functioning at 100%
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Christina M's profile phototyler bell's profile photo
2 comments
 
Help! cant access courses or content in ilearn
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2/25/2015 I-Learn is still experiencing difficulties

I-Learn has been experiencing small outages throughout the day today.  The most recent at 12:25 has been the longest one thus far.

2/23/2015
I-Learn has been experiencing some intermittent login and response times.  The vendor is aware and researching the problem.
#Students #Faculty
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Greg Grant's profile photoI-Learn's profile photoChristina M's profile photo
6 comments
 
Is there an issue with I-Learn? Every time I try to sign on and open something within my course it just opens the instructors notes.
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myBYUI portal Maintenance

Maintenance will be performed on some core IT systems Wednesday, Feb. 11 from 12:01 a.m. until 3 a.m. During this time the myBYUI portal will be unavailable. Students and faculty can access I-Learn directly by going to this link (byui.brainhoney.com). We apologize for any inconvenience this required maintenance causes.

#Students  #Faculty
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Kalvin Koetting's profile photoNatalie Young's profile photoAndrew Durant's profile photoRita Greenwell's profile photo
16 comments
 
Too bad Andrew, you would miss out on an amazing way of learning and getting a career through the Lord's way if you decide no to register. For those of you that doesn't know this, pathway is subsidized by sacred money. Just be glad that the Lord is so mindful of us for inspiring wonderful people to make this great opportunity available to us so we can learn and achieve a degree and a career for affordable prices. A 5 credit hours in any other University would cost any of us at least $1000.00 plus books. As for me, I feel privileged to attend the pathway program, even if I have to endure a few hiccups here and there. Good luck to you all, and I am excited for a great semester and my last one in this wonderful program. Thank you to all of you behind the scenes that help my educational and career dreams come through. You guys are amazing!!!! :-)
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There is currently a certificate problem on the vendor's web site for I-Learn.  Users of Firefox are not able to login.  We suggest using Chrome for the time being.  On the Mac you can use Safari if you press continue on the bad cert window.
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I-Learn's profile photoBridgette Jerome Patterson's profile photoJoshua Dunn's profile photo
3 comments
 
So... I let my roommate use my computer for his school work to find out that I can't log him out of I-Learn. I'd rather not being clearing cookies every time he or anyone needs to check I-Learn. I can give you my browser info if you need it to fix this issue. 
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Have them in circles
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Introduction
I-Learn is the learning management suite of Brigham Young University – Idaho. This suite is managed by the university's department of Information Technology. 
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1-208-496-9000, 1-866-237-5195
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