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Family Dentistry on the Square, Inc.
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Oh wow!! Just realized that I hadn't posted on Google+ that we have an associate dentist!!! WE ARE SO EXCITED TO INTRODUCE KYLE KELLER DDS!!
Dr. Kyle is a Barberton native currently residing in Wadsworth and a graduate of The Ohio State University School of Dentistry. Check out his information on our website www.familydentistryonthesquare.com and call the office for an appointment!! --Crystal
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While we are seeking a new associate, the office will be open on Wednesdays for hygiene appointments only. Dr. Guthrie is not in on these days, but we are able to perform hygiene as long as there has been an exam done in the past 12 months. If you are scheduled on a Wednesday, we have already checked to see if you are able to be seen without a doctor present. If you have any questions regarding this policy, please call the office at 330-336-5788. Thank you.
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The office will be closed for Christmas on Monday, December 26th. We will also be closed for New Year's on Monday, January 2nd. Business hours will resume on the following Tuesdays at 8 am. If you experience a dental emergency, please call the office and follow the prompts to reach Dr. Guthrie. Thank you and have a wonderful holiday season!!
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Sadly we need to announce that Dr. Susai has left our practice. She is joining her husband in Chicago, where his career has taken him. We wish both of them only the best in all that they pursue. We will miss Dr. Pam!
Dr. Guthrie will be taking care of Dr. Susai's patients while we seek a new associate dentist. We are already actively searching for the "right" person for our practice. There may be some changes in scheduling until we have an associate. We appreciate your understanding during our transitions. 
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OUR PHONE SYSTEM IS WORKING!!! However, it is different than our previous system. We now have an "auto attendant". When you call our office, after the automated greeting, you will be prompted to choose one of the following options: 1) to schedule an appointment, dial 1  2) to make a payment, dial 2  3)billing/insurance questions, dial 3. You will then be directed to the correct person. You may also just stay on the line and you will be connected to the next available person. If all lines are busy, after several minutes, you will be offered the opportunity to leave a voicemail and we will return your call as soon as possible. 
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The office will be closed from 5 pm Wednesday, December 23 until 8 am Monday, December 28 for the Christmas holiday. If you have a dental emergency during this time, please call the office emergency line 234-525-8161 for assistance.
We wish all of you who celebrate Christmas, a Merry Christmas. To our friends who celebrate another holiday, we wish you a happy holiday!
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Thank you for your continued patience as we have been transitioning to a new phone system! The new system has been installed and we are working to learn the features that it offers us. We are still experiencing some "growing pains" as we learn the new technology. If you call and hear a ring and then music, please stay on the line. Your call is still connected! It is our goal to be able to better assist you utilizing this updated phone system and we are continuing to work to set up the system to achieve this goal.
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We hope each of you has a happy Thanksgiving!! During the holiday week, our office will close on Wednesday at 5:00pm and will reopen on Monday November 30 at 8:00 am. If you have a dental emergency, please call our after hours number which is 234-525-8161.
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Update on our phones: Thank you for your patience during our technical issues! We are in the process of completely changing our phone system. With the new system, we will have features to enable us to better address your dental needs. However, we are waiting for our number to be "ported" over to the new carrier. That will not happen before December 7th. It is our hope to have the new system up and working by the end of that day.
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We are currently experiencing technical difficulties with our phone system. If you are unable to get a connection, please email us at info@familydentistryonthesquare.com We will contact you as soon as possible.
If you need to contact us after hours due to a dental emergency, please call our emergency line at 234-525-8161.
Be assured we are working to resolve this issue. Thank you for your understanding.
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