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Steph O
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Basic Information
Public - a year ago
reviewed a year ago
Best buy customer service at the geek squad has been useless. I purchased three years of insurance for my mac book and they made a mistake and instead of three consecutive years, they gave me separate insurance plans that all over lapped. I now have no insurance on my mac book and both in store and corporate can't seem to help me. The customer service at the Vernon Hills location was extremely rude to me and would not even listen or try to help me and told me to call corporate then dismissed me and called the next customer up before I was even done talking. I have paid for three years of insurance and only received one because of their mistakes. I'm still working with best buy to resolve the issues they have created.
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Public - 3 years ago
reviewed 3 years ago
2 reviews