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Avoid this company. They are amateurs. Booked a stag do in Amsterdam for 10 people. Requested twin rooms to be booked but 2 days before going I find out they have taken our money for twin rooms and put us in Dorms with 8 beds per room. Spoke to Customer services and they could not care less and want us to put it writing to their feedback department. Wrote to feedback department only to get an automated reply saying they'll get back to me in 14 days. We leave in 2 days for the trip and now stuck with an 8 bedroom dorm and one twin room. Appalling service and attitude.
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Public - a year ago
reviewed a year ago
1 review
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