I think you'll like this week's episode of my
This week's interview tackles an issue that's hot in the restaurant business, but also across retail, service organizations and any business that depends on front line employees who have face to face interactions with customers.
Tune in to hear , CEO of Reviving Work Ethic and the Center for Work Ethic Development share insights on how to understand, motivate and manage the folks who might matter most to the success of your business.
Check out episode #015 of the #socialrestaurantpodcast...
Very helpful post for restaurant marketers and operators as well as new franchisees. There's a lot of little things you can do on your own to take advantage of local search...
I saw the Youtility presentation late last year at #FSMU in Chicago. If the book goes deeper into some of the ideas Jay shard then, it's going to be well worth reading...
has some great content on this stuff that's coming out consistently. If you're in the restaurant biz, it's worth subscribing to his blog over at Tabsite too --> http://tabsite.com/blog/
I've been thinking a lot about brand advocacy programs since my conversation with a few weeks ago. He's right in that brand advocates can be powerful marketing armies for your business.
But, behind each brand advocate is series of stories and scripts that they recall when they tell your friends about a brand that they love. Like soldiers in armies, when the command makes a bad or questionable call or someone is in the lead who the soldiers don't feel is qualified, the stories that circulate through the ranks being to change. That can dangerously make things go south.
This new two part post is a narrative that shares an experience my wife had recently, that I hope highlights the point I'm trying to make.
I'd love it if you would let me know your reaction. Am I off base? What am I not considering?
- Nate Riggs LLCPresident, 2013 - present
- Karcher GroupDirector of Social Business, 2012 - 2013
- Social Business Strategies, LLCPresident, 2009 - 2012
- Bob Evans RestaurantsDigital Marketing Manager, 2011 - 2012
- Huber & Co. | Tweet My TimeConsultant, 2009 - 2009
- Young Isaac, Inc. | People To My SiteTotal Image SpecialistsBusiness Development Manager, 2008 - 2009
- BestTransportDirector of Marketing, 2007 - 2008
- Total Image SpecialistsBusiness Development Manager, 2004 - 2007
- PowerShack Fitness CentersMarketing Specialist, 2001 - 2004
- Westerville Athletic ClubManager, 1999 - 2001
Nate Riggs is a marketing strategist specializing in content marketing and social business design for technology companies and multi-unit restaurants.
- Otterbein CollegeOrganizational Communication, 2000 - 2004
- Otterbein CollegeMinor: Media Studies, 2000 - 2004
- Massillion Washington High SchoolCollege Prep, 1995 - 1999
Are You Keeping People Connected with Your Brand - and Each Other?
Lauren Salazar, Director of Social Media for Weight Watchers, joins the Social Pros Podcast this week to discuss empowering the customer ser
#015 Eric Chester on Building Employee Work Ethic on the Front Lines
The battle is won in the 18 inches between the nose of your customers and frontline employees. I talk with Eric Chester about building emplo
Blood Donor Recruitment Tip: Building a Relationship With Your Donors Ov...
What we try to do at Incept on behalf of our clients is to strengthen the relationship with each and every call we make, no matter if the do
Google Plus Search, Google Plus Directory | Find People on Plus
Browse for People on Plus:
Improve My Klout Score - 7 Tips You Can Use | nateriggs.com | Columbus S...
I've been able to improve my Klout Score by 30 points since October 2010. Here's 7 Tips you can use to improve your Klout Score
Google Plus: 5 Point Framework for Organizing Plus Circles plus 1 | Nat...
Nate Riggs: Learn how to organize your Google Plus circles to save you time and effort, so that you can interact more with your Google Plus
3 People You Should Stalk This Week | nateriggs.com | Nate Riggs ...
Follow interesting people by reading this weekly series on nateriggs.com. Nate Riggs shares people who you can stalk on twitter, Facebook, L
Facebook Page HOW TO: Using Design to Call Fans to Action plus 1 ...
Nate Riggs: In this interview with Facebook fan page design firm Fandura, Mark Hill and Elijah Young share tips and tricks to call your Face
Google Plus Photos: 5 Reasons This G+ Feature is an Amazing Blog Tool | ...
Nate Riggs on using Google Plus Photos as a blogger. Learn 5 Reasons why this G+ feature makes an amazing blog tool that you can use in cont
Facebook Page HOW TO: Build Online Communities | Nate Riggs is ...
Nate Riggs: Part 3 of the Facebook Page HOW TO Series, this post contains interviews with online community managers on how to use a facebook
Webbed Marketing Acquired by Fathom SEO - Columbus Ohio Marketing Agency...
Columbus Ohio: Webbed Marketing Acquired by Fathom SEO - Search Engine Marketing agency founded by Bill Balderaz and Amy Marshall will remai
Epic Living Framework: Taking Time for Life | Nate Riggs is Social Busin...
Eric Pennington has developed a guided framework to help teach busy professionals how to take time for the aspects in life that provide happ
Facebook Page HOW TO: 4 Approaches to Building Your Fan Base ...
Nate Riggs: Learn how to use 4 different approaches to building your Facebook page fan base - Organic growth, Facebook Ads, Sponsored Storie