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Verified local business
Once Upon A Child Rapid City
Children's Clothing Store
Today 9AM–8PM
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We pay cash on the spot for your gently used clothing, furniture, equipment and toys! No Appointment necessary.
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705 Mountain View Rd Rapid City, SD 57702
705 Mountain View RoadUSSouth DakotaRapid City57702
Children's Clothing Store, Shoe Store
Children's Clothing Store
Shoe Store
Toy Store
Today 9AM–8PM
Saturday 9AM–8PMSunday 12–5PMMonday 9AM–8PMTuesday 9AM–8PMWednesday 9AM–8PMThursday 9AM–8PMFriday 9AM–8PM
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Review Summary
4.1
14 reviews
5 star
9 reviews
4 star
1 review
3 star
No reviews
2 star
1 review
1 star
3 reviews
Chain operation that buys & sells gently used items for children, including clothes, shoes & toys.- Google
"I loved the the organization, cleanliness, and assistance from the staff."
"Each time I bring in gently used items from my sweet son's closet and toy chest."
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Have them in circles
7 people
Prairie Edge Trading Co & Galleries's profile photo
YiHeZhan Wooden Furniture's profile photo
Native Sun News's profile photo
Amanda Pena's profile photo
Amanda jenniges's profile photo
amber davis's profile photo
All reviews
Janelle Beebe's profile photo
Janelle Beebe
3 months ago
I love selling and shopping at OUAC. Every time I have brought my items in... clothes, toys, and equipment they have paid cash on the spot for mostly everything that was clean and stylish. It's so great for me to be able to put that cash towards larger sizes for my kids, and I can always find cute stuff with how well it's organized. The staff is great & I am always greated when I come in.
Response from the owner - 3 months ago
We always love to see you Janelle! Thank you so much for your very kind review. :) See you soon!!
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Paula Edson
9 months ago
This was such a pleasant experience to discover this store! It is well-organized and the selections are incredible. They have a wide selection of shoes, boots, sandals and clothes for all seasons. I had several questions and the staff was more than willing to help me with all that I needed. I shopped for things for my grandchildren and found a sleepsack and a carseat cover with so many to choose from. I found the store to be neat and so colorful! They have a great choice of books and toys. I actually found more to buy than I came in for, but I was able to shop for things for future birthdays for my grandchildren. I know I will be visiting this store again and again!
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Response from the owner - 4 months ago
Thanks for your visit to the store Paula and thank you so much for your kind review. We hope to see you again soon! Take care of those grand-babies. :)
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Dance Arts
11 months ago
Totally excellent customer service! Each time I bring in gently used items from my sweet son's closet and toy chest. They are so friendly and always help efficiently, professionally and with clear communication. A great resource in our community!
Response from the owner - 4 months ago
Thank you for your kind review! We appreciate you as a customer and hope to see you again soon!
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Erin Strait
9 months ago
LOVE THIS STORE!!! Such a wide selection of great, quality items and great prices to go with it!!! A must try and you will come back time and time again! Staff is so friendly and helpful! See for yourself~
Response from the owner - 4 months ago
Thanks for your sweet review Erin. We hope to see you again soon!
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Carla Cooke
2 months ago
Clothes are organized by size and color. Makes selection easy. Store was well kept and staff was everywhere. All items were in good condition still. I bought a bassinet that was in excellent condition. They have clothes up to 14-16 year olds, used shoes, and toys. I loved the the organization, cleanliness, and assistance from the staff. I plan to go back. If there is any changes, I will definitely update this review.
Response from the owner - 2 months ago
We appreciate the very kind and thorough review of the store. We will strive to keep providing you the service and merchandise you deserve while shopping at once upon a child. Thank you for taking the time to review the store. Your opinion greatly matters to us. We hope to see you again soon.
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Pepper King
10 months ago
I stood at the cash register while three girls looking through clothes ignored me. Then, I moved down to the other register where another customer was being helped. The cashier got done with that customer and proceeded to do other things before helping me. While all this happened, other customers were helped right where I was standing in the first place. In other words, customer service was extremely bad. My daughter was told the shoes were 70% off when she asked before we got in line. Finally, I am ready to checkout and was told the shoes were 40% off and I told her my daughter was already told 70% off and she proceeded to tell me the shoes are 40% off instead of asking who told my daughter they were 70% off. Terrible, terrible service. Today, 8-15-15, went in to buy the puzzle for my granddaughter that was $9.99 a couple weeks ago only to find it has gone up to $19.99. I asked about the price and was told those must have been the used ones I was looking at. Really, because I could clearly see on the puzzle that a new price sticker had been put over the old one and it was the same for the other puzzle that was just like it. I said the ones I looked at had the wrap around them and was told they wrap the used ones too. Does the wrap they use have the same advertising on it as the new ones? Definitely learned my lesson this time. I will not go in there again.
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Response from the owner - a year ago
I am so sorry for your less than desirable experience this weekend while shopping at the store. I had all employees that worked on Sunday read your review and communicated to them the importance of good customer service. I thank you for your feedback as we are always looking for opportunities to improve the customer experience . My name is Lindsy, and as the owner I welcome you to reach out to me personally if you would like to discuss the matter further. Thank you again for offering your feedback.
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Tammy Harris
11 months ago
My experience at the store was simply horrible... I was astonished at how unprofessional the ladies that work there act. I was greeted with a smile upon entering, but that was the only pleasant experience I had. The store wasn't clean and there were clothes in the aisles on the floor. One of the employees stated the owner of the store had purchased alcohol for them since they were UNDERAGE and couldn't purchase it themselves. I was utterly disgusted! The other employees weren't even working, they were just standing around talking. Another employee, right before I asked her a question, talked about how she was quitting soon, which made me feel like she didn't want to help me. The atmosphere is something I wouldn't want my children around! The toy section contained broken toys and overpriced items, there were some that looked like they were just thrown on the shelf. I usually never have to write a negative review about a place of business, after multiple times attending this store I have to say this most recent time was definitely the last time I would step foot in such a business. I would advise not wasting your money there.
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Response from the owner - 11 months ago
As the owner, I am going to reply to this post in two ways: One as if this were a customer and the other as if someone is falsely identifying themselves with a poor and inaccurate review. My reply to the CUSTOMER: I am sad to hear of your poor experiences in the store. We truly try to make the customer experience a positive one from their on-the-floor experience to our customer service. First and foremost, I can say without hesitation, that the providing alcohol to minors allegations are false and I find it very disheartening that anyone would make false allegations as those against someone. The task of hiring employees is fun and exciting as we love our employees, but unfortunately, like all business, employees do come and go for various reasons. I am very sorry you felt as though your customer service was compromised. We are a kid friendly store and of course welcome parents to bring their children while shopping. Children do like to play with toys and other items in the store. Every 30 minutes we have an employee pick up the entire store and we are happy to continually straighten up, but yes, sometimes we may have a toy area with toys on the floor between straightening's. I will make sure to remind the team the importance of keeping the store clean and picked-up. Again, I am sorry for your experience in the store and I do hope that someday you will give us another chance. Please feel free to contact me, the owner, at 605-716-4141 if you feel you would like to talk with me personally. My reply to the EMPLOYEE: It is so very easy to create a Google profile with a false identity. False Identification is illegal. I have strong reason to believe that this review was written by an employee who was let go. It is wrong to fabricate negative and false allegations about anyone and if proven, it will be reported to the authorities.
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Aaron Shelley
7 months ago
Good deals on clothes! This is an updated review for Once Upon A Child. My previous review was based on a misunderstanding, so I'm correcting it.
Response from the owner - 7 months ago
Thanks Aaron. We appreciate you as a customer. Your daughter is adorable! We hope to see you again soon.