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The Cheesecake Factory
Today 11:00 am – 12:30 am
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Westfield Annapolis 1872 Annapolis Mall Rd Annapolis, MD 21401
1872 Annapolis Mall RoadUSMarylandAnnapolis21401
$$Restaurant, American Restaurant
American Restaurant
Dessert Restaurant
Takeout Restaurant
Today 11:00 am – 12:30 am
Monday 11:00 am – 11:00 pmTuesday 11:00 am – 11:00 pmWednesday 11:00 am – 11:00 pmThursday 11:00 am – 11:00 pmFriday 11:00 am – 12:30 amSaturday 11:00 am – 12:30 amSunday 10:00 am – 10:00 pm
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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Review Summary
30 reviews
5 star
14 reviews
4 star
9 reviews
3 star
2 reviews
2 star
2 reviews
1 star
3 reviews
American chain restaurant offering sizable portions from a vast menu including signature cheesecake- Google
"She returned with the water and took our appetizer order."
"Also, hardly any chicken and the salad wasn't crisp."
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Gerald Brown
3 months ago
We had the Fried Mac & Cheese, Bang Bang Shrimp, Salmon w/ Steak Diane and some pasta dishes. Pretty good food. Excellent waitress named Alysha at this location. I've been to many restaurants over the last 30 years. She's one of the best I've ever encountered.
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Krista Jacobs
a year ago
Food was not good. Ordered a BBQ salad. I wanted no onions...instead they brought out a skimpy salad with no tomatoes. Also, hardly any chicken and the salad wasn't crisp. The kids meals were OK and the service was average. $75 for a family of 4 dinner of this caliber?! Needless to we won't be going back.
Amir Ibrahim
2 years ago
My wife and I received a gift card for $50.00 for your restaurant however we intended on spending more. We seated shortly and the hostess Delante H was very nice and professional. Once we were seated we waited for about ten minutes. Finally, the server (Coleen) showed up and introduced herself with arrogance and immaturity. She asked us if we wanted anything to drink and my wife and I responded water. She did not offer any bread. She returned with the water and took our appetizer order. She mentioned bringing us the bread at that time. Brought back the appetizer with no bread and no refills of water I take Medication so I emphasized the importance of refilling the water. Then she took our order for our entre and still failing to refill our water. Now the surrounding tables were waited on hand and foot. We waited for the waitress and had to shout to get her attention. She then got us water. I saw a Manager (Tom) who walked passed us a twice not checking on our service or meals. I then shouted to him and made him aware of the poor service. He listened and stated that he would talk to the server but took no accountability nor did seem like cared. I feel disgusted with the service and the quality of employees you hire. You should be ashamed of the family atmosphere you advertise. This is not the first time this occurred every time we have been invited to go to cheesecake factory or im given these gift cards from my work I cringe. I have eaten at the Cheesecake Factory in many other states and they are pretty good. Unfortunately I live in Maryland and its clear that you don’t regulate your chains. You also might want train your managers on treating all customers with dignity and respect and not just catering to Caucasian customers. He did not even return to check or apologize.
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Peter McHale
3 years ago
Despite the broad menu everything I've ordered has been great. Nice environment and friendly staff. Prices seem high but you get a lot of food so it's worth it.
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Laura Bradbury
6 months ago
Yum! Lots of great dinner choices and of course the awesome cheesecake for dessert :)
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Natalie Lundberg
7 months ago
Gotta have the sweet mint green tea everyone I come!
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Mark Diehl
a year ago
Great food but long waits and it can be pricy.
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Zane Strebor
3 years ago
Always great food, always quick, always great service. It is the local favorite spot for both myself and my children. The only drawback is the long wait for the table during peak hours but that is not their fault. It only shows that their food is in high demand.


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