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Joanne Audretsch
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We have just acquired (yet another!) Honda from Stephens Honda. (We have been purchasing and maintaining our vehicles there since our arrival in Bloomington in 1998.) We are on the road to "downsizing" from life with a minivan. So after the recent sale of our Odyssey, I was at a loss for what to buy (besides a Honda, of course!). I was introduced to Bob Burckes in Sales, as our previous (wonderful!) salesperson had passed away. Bob was a great listener and took into consideration all that I was telling him. I had gone in with the idea of leasing a Civic SI... but since they wouldn't be available until November. I was then at a loss I test-drove the Accord (V-6 and V-8), as well as the CR-V. I liked them... but none of them had really "clicked" for me. Bob suggested I drive the Cross-Tour -- a new Honda vehicle with which I was not familiar. It was a great fit! Lots of storage, better gas mileage than the CR-V, comfortable seating in the back for boys with long legs, and I also sit "up" a bit in the front, giving me better visibility. After we signed the lease, Bob was attentive and courteous and follow-ed up with phone calls to make sure I was happy with my vehicle, and to see if there was anything else I might need from him regarding the Cross-Tour. I would highly recommend Bob if you have any questions about the new Hondas and are interested in purchasing or leasing a new vehicle. We continue to patronize Stephens Honda not just because of the reliability of the vehicles but because of the excellent service we receive from them -- in all areas, from management to sales to finance to repair. We were a 1-Honda family when we moved here -- now we are a 3-Honda family (with one more to go!).
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Quality: ExcellentAppeal: ExcellentService: Excellent
Public - a year ago
reviewed a year ago
1 review
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