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Pottery Barn
Furniture Store$$$
Today 10AM–8:30PM
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1230 Burlingame Ave Burlingame, CA 94010
1230 Burlingame AvenueUSCaliforniaBurlingame94010
(650) 348-0668potterybarn.com
$$$Furniture Store, Bedroom Furniture Store
Furniture Store
Bedroom Furniture Store
Lighting Store
Outdoor Furniture Store
Window Treatment Store
Today 10AM–8:30PM
Friday 10AM–8:30PMSaturday 9:30AM–9PMSunday 10AM–6PMMonday 10AM–8:30PMTuesday 10AM–8:30PMWednesday 10AM–8:30PMThursday 10AM–8:30PM
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Review Summary
3.2
20 reviews
5 star
3 reviews
4 star
8 reviews
3 star
2 reviews
2 star
3 reviews
1 star
4 reviews
This upscale furniture chain also sells bed & bath items, tableware, lighting & other home goods.- Google
"One of the most beautiful carpets, curtains and the softness pillows."
"The bathroom was not working, and the staff was not helpful."
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Yalonda Clark's profile photo
Yalonda Clark
a month ago
Today my Husband and I did a walk through at Pottery Barn, in hopes to find a beautiful bed for our daughter, who is going away to College. I'm all about customer service and in all honesty, we had a terrible experience. As we walked through Pottery Barn, not one Sales Representative said Good morning or a quick hello. We were never approached. As we decided to walk out feeling disgruntled with the lack of communication and customer service. I hear a Sales Representative say hello and good morning to two lady who walked in minutes after us. Will never return to this establishment. Lost out on a huge sale. 😑
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Cody Naganuma's profile photo
Cody Naganuma
3 months ago
Small square footage with only one floor. Very very snobby staff who avoid you like the plague. There's not a lot of selection because everything looks like it belongs in the same theme. Items are layered on tables, so to get a closer look or hold it, you're afraid you'll knock everything else down around it. Grossly overpriced. The bathroom was not working, and the staff was not helpful.
Patrick Au-Yeung's profile photo
Patrick Au-Yeung
10 months ago
Fairly large storefront with a good selection of furniture and the usual knick knacks that they sell. Friendly staff. They don't mind pets in the store as long as they behave and not use the store as a toilet.
Alex Huie's profile photo
Alex Huie
10 months ago
It's always really cluttered in here... store needs more space
Slavica Dautovic's profile photo
Slavica Dautovic
a month ago
One of the most beautiful carpets, curtains and the softness pillows. Elegance and style. Feeling like home at Christmas. The decorations on Christmas trees are unique and unforgettable. Many are made of stylized inhabitants of the ocean. The staff is kind and professionally. Of course, everything can be ordered online, and replaced if you do not like. Hot recommendation is to personally talk and consult with the ladies in the shop.
Tracy Bleile's profile photo
Tracy Bleile
11 months ago
Dear Pottery Barn, It was so kind of you to allow me to order and pay for a piece of furniture so quickly. And the white glove delivery service made me feel so special. Now after sitting on hold three times for 10 minutes each with no one answering the phone to schedule my delivery is just a bigger let down than it would have been had I just thought you'd end up in the same customer service category as the DMV. Won't make the same mistake twice.
Tamara Farhat's profile photo
Tamara Farhat
a year ago
It's a nice big store in the middle of burlingame ave. It kinda seems a little understaffed though. The decor and placement is always nice, what you'd expect from a Pottery Barn store. It doesn't seem over crowded with stuff, which is nice.
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Angie Calderon
8 months ago
What a wonderful store, found everything!

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