I have been to both of the Pratt's stores. This one is barely a half step behind their El Mirage store. I bring my kids here to pet the animals and to see all they have available. I love this place. Staff has always been way helpful and caring, the animals seem well cared for. Granted it stinks. But with the amount of animals and the poo they leave behind, you cannot expect it to be perfect. Will continue to come and visit on the weekends and bring the kids to see all the different animals. Last week we got to see a baby deer! My 4 year old loved it!