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Ken Dobell
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Have him in circles
30 people
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Have him in circles
30 people
anierobi chidozie's profile photo
JK Smith's profile photo
Lance Montgomery's profile photo
Marco Braggio's profile photo
sarah soteroff's profile photo
Brian Sullivan's profile photo
Mario Lemieux's profile photo
Harrison Boulay's profile photo
Phil Britton's profile photo
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Just after Christmas I took my car to a Canadian Tire for a mandatory DriveClean emissions test I knew I would pass, only to be informed that for some reason my onboard computer couldn't communicate with the emissions testing computer to conduct the test. I was told the problem might be a blown fuse somewhere, but that it would take hours before anyone could even take a look, and probably a few hours more to diagnose the problem. That was not an option for me, so I took the vehicle to a specialized emissions centre. Same problem, although the guys there very kindly spent a good 45 mins or so attempting to diagnose the issue. They tried their best, but failed to locate the problem. I was told to take the car to a mechanic, where I'd be looking at coughing up for hours of labour, just to find what was probably a loose wire -- all in order to take a test that was legally required but totally unrelated to the vehicle operation, which is fine... I had no choice but to go out of my way and take the car to my dealership at NewRoads Chevrolet. Do I ever wish I had just done that in the first place! David Smirle set me up with the service team; they confirmed the issue almost instantly, replaced the blown fuse and lined me up for the emissions test, which was of course passed with no problem. In and out in an hour. Friendly, proactive, over and above professional -- NewRoads sets the standard, not just for GM but, in my opinion, for all car dealers. Five stars and my strongest recommendation. Great job, guys.
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Public - a year ago
reviewed a year ago
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