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Crowne Plaza Northwest-Brookhollow


To get best deal at Luxurious Crowne Plaza Houston Brookhollow Hotel is centrally located in Houston close to Galleria Mall, Sam Houston Race Park, NRG Stadium and more visit:
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12801 Northwest Fwy Houston, TX 77040
12801 Northwest FreewayUSTexasHouston77040
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Official site of Crowne Plaza Northwest-Brookhollow - read guest reviews, view photos, and get the Best Price Guarantee.
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3-star hotel
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Review Summary
36 reviews
5 star
11 reviews
4 star
12 reviews
3 star
5 reviews
2 star
3 reviews
1 star
5 reviews
Relaxed pick offering an outdoor pool, a hot tub & a fitness room, plus a restaurant & a lounge bar.- Google
"I've had better at a days inn!"
"Too bad the jacuzzi was out of order for the one night we stayed there."
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Erin Wolfe's profile photo
Erin Wolfe
6 months ago
Highway ride from everything downtown. when we checked in our room was so humid the bed was wet. it took 15 mins to get hot water in shower..which i might add the bathroom and decor in general are BEAT. outdated and not the fancy crowne were used to. Noone could provide us with a, seriously? no fun bar or anything going on at all. gym equipment is rusty and makes loud clanking noises. outdated iPhone hookups. empty water jug. breakfast was decent and staff nice, but to our surprise a bill came... $29 for 2 of us. we could've eaten out and had REALLY good breakfast for that price. it took until 2pm for our room to be serviced. overall, VERY subpar. I've had better at a days inn! adding this on our last day: no lunch. when I wanted to go somewhere for lunch I was told the shuttle was unavailable. I then sat in the lobby and watched the shuttle driver arrive to work. the woman at the desk made no mention to him that I was waiting or to me that he had arrived. an employee getting off duty was then offered a ride home by the shuttle driver and I'm still sitting in the lobby hungry. unbelievable. while sitting here I watched a new guest wait 10 mins for someone to bring a luggage rack. it was as if noone had ever requested a luggage rack at this hotel before. then they let her load it and push it herself!!!!!
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Kevin Taddeo's profile photo
Kevin Taddeo
7 months ago
Staff is awesome. I'm really reluctant to call this a crowne's more like an older holiday inn. The food at the bar is great but the beer is warm. The rooms are meh... not bad.... but not what I expect from Crowne Plaza.
Kimberly Felt's profile photo
Kimberly Felt
a week ago
Went for the arcade show. It was over priced.
Jeff F.'s profile photo
Jeff F.
a week ago
Rooms are clean. Staff is friendly
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Lane Christiansen
a week ago
Came here for the pinball/arcade convention. Staff is nice, and so is the hotel bar!
Josh Burnett
5 months ago
Rita at the front desk set a great first impression of the customer service by volunteering to set me up on the IHG rewards club when she realized I stay in Crowne Plaza properties often and got me checked in very thrifty. Good experience.
devon wittstruck
10 months ago
Love the staff. Henry will take great care of you. Clean, comfortable and plenty of amenities near by.
Mi Ci
a year ago
Stayed here with a friend 2 weeks ago , booked the room through hotwire which gave us the room at crowne for dirt cheap. that in itself was a deal. the king sized bed was comfortable and the front desk staff were reasonably nice. it was also less than 3 miles to the club we wanted to got too which was great. too bad the jacuzzi was out of order for the one night we stayed there. otherwise , they had a good breakfast buffet albeit a little bit pricey. try hotwire to avoid paying full price , hotwire gave us a room for half the going rate
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