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US Post Office
Post Office
Today 8:30 AM – 5:00 PM
Contact Information
823 Congress Ave #150 Austin, TX 78701
823 Congress Avenue #150USTexasAustin78701
Post Office, Money Order Service
Post Office
Money Order Service
Mailbox Rental Service
Today 8:30 AM – 5:00 PM
Wednesday 8:30 AM – 5:00 PMThursday ClosedFriday 8:30 AM – 5:00 PMSaturday ClosedSunday ClosedMonday 8:30 AM – 5:00 PMTuesday 8:30 AM – 5:00 PM
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Review Summary
14 reviews
5 star
3 reviews
4 star
1 review
3 star
No reviews
2 star
No reviews
1 star
10 reviews
"They never answer the phone."
"It's no wonder why the USPS should've gone bankrupt."
"No help at all, rude and never answer the phone."
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All reviews
Michelle Acosta's profile photo
Michelle Acosta
3 weeks ago
This post office does not answer their phone EVER!!! No excuse not to when you're a place of business. They also erroneously cancelled/closed our P.O. Box with no warning at all. This is BEYOND POOR CUSTOMER SERVICE!
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Manuel Fernandez
a month ago
Either the phone is incorrect or they've just turned off the ringer. It's no wonder why the USPS should've gone bankrupt.
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Justin Hudson
a month ago
This post office should be shut down. They never answer the phone. I hate this post office and the services guy is very rude......
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Matthew Blackstone
2 months ago
Very helpful
Yuri Hageshi's profile photo
Yuri Hageshi
a year ago
They misplaced several hundreds of dollars with of mail that was said deliverd. They handed me somone else's mail and did not seem concerned. After being blown off for several weeks and lied to about them looking for it, I demanded to see a supervisor, when they refused and I would not budge until I saw a supervisor, they called the cops saying I was wildly out of control, which was not true, they where. The cops simply went back inside and made them do their job. They lied to the cops about missing packages. The next day a postal clerk who was not even their lied about the event evening happening, right to my face, I even told her so. I also told her the next time I saw those cops, I;ll tell them she called them liars to, even though they did what they did and she could not have seen what happened, because no one looked like her on the day in question happened. They jammed an oversized package into my box and ruined it. I left the box sticking out to remind them what a** hats they where. They gave me a bum replacement key requiring a total lock replacement. They reduced their hours significantly, meaning you cant get to your po box after 10 pm. Their automated machine stays broken. Even during the day they are horribly slow with hardly anyone at the counter. I did finally get my packages, but they lied and said "no on tried to claim them" and he knew it when he handed them to, I could tell it in his face. He is a horrible liar, person and employee. I sent the keys back and they returned a money order with the wrong name in it on purpose. Im not advocating it, but I can see why people shoot up post office frequently. If anyone less stable was treated like that, I would not blame them for using them for target practice.
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Amanda Romano
2 months ago
If I could I would give zero stars. Miss delivered one package and lost another. No help at all, rude and never answer the phone. Worst post office ever!
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Karen Cornejo
a month ago
Very helpful and patient with all my shipping.
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David Phillips
3 months ago
if this is a business, why is there no one to answer the phone?