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b.good
Fast Food Restaurant$
Today 11AM–9PM
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255 Washington St Boston, MA 02108
255 Washington StreetUSMassachusettsBoston02108
(617) 227-1006bgood.com
$Fast Food Restaurant, Hamburger Restaurant
Fast Food Restaurant
Hamburger Restaurant
Salad Shop
Today 11AM–9PM
Wednesday 11AM–9PMThursday 11AM–9PMFriday 11AM–9PMSaturday 11AM–9PMSunday 11AM–8PMMonday 11AM–9PMTuesday 11AM–9PM
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We're a local restaurant on a quest to make fast-food "real"
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Review Summary
3.6
35 reviews
5 star
15 reviews
4 star
6 reviews
3 star
4 reviews
2 star
6 reviews
1 star
4 reviews
Counter-serve chain featuring health-conscious versions of fast-food favorites such as baked fries.- Google
"Dry burger and soggy sweet potato fries."
"Jay makes the best turkey burger."
Featured by Zagat
Best Cheap Eats in Downtown Boston
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Andrew Allison's profile photo
Andrew Allison
a week ago
Full disclosure: I've been for lunch a few times and thought their Spicy Avocado and Lime grain bowl was tasty but nothing special and everything seems a bit overpriced for what you get. I also had a hard time waiting ~20min on average from entering the door to receiving my food. Too long a wait for what I thought should be a quick lunch spot. I'd probably give them 3 stars just on their food, pricing, and in-restaurant service. My 1-star review is for a recent incident which I felt very underwhelmed at B Good's management team. Three weeks ago I visited B Good for lunch with my boss. I ordered the Spicy Avocado and Lime grain bowl as I normally do. When I was close to finishing the bowl, I chomped down on some sort of pebble or dirt, which caused a toothache that lasted the better part of two weeks. I immediately reached out to B Good that afternoon via their online comments form. After not receiving any response the next day, I called the restaurant and spoke with Maria, the supervisor. She confirmed she had received the comment and told me she had brought it up with her Director of Operations, Jason Alonzi. She said he'd be contacting me in the next 24 hours. I never received a call. I called Maria back after the weekend passed to let her know I didn't receive a call. She was surprised and provided me Jason's email address to connect directly (adding that he promptly responds to email versus phone). I emailed Jason on January 19 informing him that I'd been expecting a call and would like to know the process to get reimbursed for any dental bills relating to my toothache. He didn't respond for two days, so I emailed him again on January 21 trying to follow up and receive guidance on what the process was for submitting any dental bills that may result from a dental appointment I set for January 27. This time I received the following response: "I received your email regarding the toothache. Do you have any pictures, witnesses or validation of it happening in b.good. I am not questioning the validity of your acquisition just simply trying to gather as much information as possible to decide what direction we go from here. I look forward to hearing back from you with any further information." I was not impressed with his lack of empathy for a situation his company caused, instead focusing on how I could corroborate my claim. Despite this disappointment, I informed him I went with my boss, who witnessed the incident, and he had the charge on his credit card statement should Jason require it. I never heard from Jason again. Thankfully my dentist checked me out and told me that 1) there's no broken tooth; and 2) she expects the pain to subside without any dental work. She didn't charge me, which was very nice of her. I let Jason know of the outcome, but I don't expect a response anytime soon. Overall, I'm very disappointed with the level of empathy and service in B Good's management ranks. Jason's lack of empathy, action, and remorse that this occurred on a restaurant he manages is discouraging. I hope B Good learns how to better treat customers from this experience.
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Yousef Al-Humaid's profile photo
Yousef Al-Humaid
2 months ago
They should change the name from B.Good to B.Fat! I've been there three times. Every time ordered beef burger & it was just a fatty tasteless burgers. The menu is very confusing & they deliver your food by shouting your name in a way you wouldn't even understand it. I don't like to write a negative reviews but after 3 visits I think I have to.
Angela Hernández
3 months ago
Food is really good! But Services is a Mess is too slow!!! For one hamburger More than 10 minutes?? Really!!! And I saw 3 people on the kitchen! B. good in Downtown Crossing, Boston, MA. Is my second time there and I guess the last. 👎🏻
gambit johnson's profile photo
gambit johnson
a month ago
Sweet Potato fries taste 10 times better than regular fries.Veggie Burgers are the Best Burgers!
Exploders Band's profile photo
Exploders Band
a month ago
I Love B. good. This one is in a convenient place, near the center of Boston. The food is healthy and de-lish! 10/10!
Brian Watson's profile photo
Brian Watson
4 months ago
Horribly overpriced, but delicious locally-sourced food. People at the register always have the worst attitude. Once, the girl taking my order thought it was appropriate to communicate my grunting (and then became upset when I couldn't understand what she was saying). Thus, I refuse to spend money here. Instead, I opened up a BGood 'loyalty' account. They give freebies all the time. When the system detects you haven't purchased anything it sends you a coupon for a free smoothie/shake. I'll gladly accept free food for a few moments of lousy customer service.
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Harry Lubic
2 weeks ago
The food is pretty good but over priced. The service is pretty slow and seems unorganized.
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Alex Dragic
4 months ago
Nothing really great in my opinion. Dry burger and soggy sweet potato fries. Way better food at Five Guys nearby.

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