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Proactive Soft
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خصائص نظام إدارة علاقات وخدمة العملاء
المكونات الرئيسية

توفير إمكانية الوصول إلى سجلات بيانات العملاء بطريقة سهلة، وبأدنى نسبة مخاطرة
إمكانية التنفيذ السريع لنماذج برمجيات الخدمة عند الطلب
لقدرتها على تزويد موظفي خدمة العملاء بالمعلومات القيّمة التي تمكنهم من إدارة كافة أوجه العلاقات مع العملاء
حلول برمجيات لصناعات خاصة كصناعة السيارات والتأمين وتداول الأوراق المالية و مراكز الاتصالات والعقارات ومييعات التجزئة وغيرها
يُمكن للشركات باستعمالها نظام بروأكتيف لإدارة علاقات وخدمة العملاء تقديم أفضل الخدمات للعملاء بأقل ما يمكن من الطاقات، وذلك من خلال مركز اتصال افتراضي داخلي، وبوجود أفضل الحلول والخبرات الموجهة للشركات، فإننا نعمل على تمكين تلك الشركات من أن تلبي المتطلبات المحددة لعملائهم، من دون الاضطرار إلى القيام بعمليات تشخيص مكلفة، كما أنها تمكنهم من تسريع إجراءات المبيعات وزيادة العائداتنظام أمان وسرية للمعلومات
http://www.proactivesoft.com/ar/crm_ar.html
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Proactive Transportation System

Master Database
Vehicles, Customers, Corporates, Drivers, Destinations, Contracts

Pricing Builder
Rental Rates, Destination Rates, Corporate Agreements and special Rates

Operations
Open/Close Rental Agreements, Open/Close Truck/Limo JO, Open/Close non-revenue JO, Replacements, Monitor/Track Operations

Operations Accounting
DBR, Daily Cash, Receipts, Refunds, Extra Charges, Petty Cash, Bank Deposits

General Accounting
Contracts, Automatic Monthly Billing, Trucks/Limo Invoicing, Payments, Posting to GL

Distributed Depreciation

http://www.proactivesoft.com
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Proactive #Transportation/#Trucking #DMS
Vehicles, Customers, Corporate, Drivers, Destinations, Contracts

#Pricing Builder
#Rental Rates, #Destination Rates, #Corporate Agreements and special #Rates

#Operations
Open/Close Rental Agreements, Open/Close Truck/Limo JO, Open/Close non-revenue JO, Replacements, Monitor/Track Operations

Operations #Accounting
DBR, Daily Cash, Receipts, Refunds, Extra Charges, Petty Cash, Bank Deposits

#General #Accounting
#Contracts, #Automatic Monthly #Billing, #Trucks/Limo #Invoicing, #Payments, #Posting to GL, #Distributed #Depreciation

#Reports

#Operations Reports
Vehicles Tracking – Drivers Time Tracking – Drivers KM Tracking – Daily Fleet Status

#Fleet #Management Reports
Vehicle #Movement Report – Vehicles #Allocation – Vehicle #Utilization Summary

Sales & Marketing Report
#Revenue #Analyses (Vehicle/Group/Type/Station) – Total Days/KM Revenue Report)

#Performance A3nalyses Reports
Revenue & Expenses Summary – Revenue & Expenses Details – KPI Dashboard

#Customer Accounting Reports
RA #Collection Status Report – Customer Balance #Aging#Receivables Aging/Agent
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كل عام وأنتم بخير
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Proactive #Transportation/#Trucking #DMS
Vehicles, Customers, Corporate, Drivers, Destinations, Contracts

#Pricing Builder
#Rental Rates, #Destination Rates, #Corporate Agreements and special #Rates

#Operations
Open/Close Rental Agreements, Open/Close Truck/Limo JO, Open/Close non-revenue JO, Replacements, Monitor/Track Operations

Operations #Accounting
DBR, Daily Cash, Receipts, Refunds, Extra Charges, Petty Cash, Bank Deposits

#General #Accounting
#Contracts, #Automatic Monthly #Billing, #Trucks/Limo #Invoicing, #Payments, #Posting to GL, #Distributed #Depreciation

#Reports

#Operations Reports
Vehicles Tracking – Drivers Time Tracking – Drivers KM Tracking – Daily Fleet Status

#Fleet #Management Reports
Vehicle #Movement Report – Vehicles #Allocation – Vehicle #Utilization Summary

Sales & Marketing Report
#Revenue #Analyses (Vehicle/Group/Type/Station) – Total Days/KM Revenue Report)

#Performance A3nalyses Reports
Revenue & Expenses Summary – Revenue & Expenses Details – KPI Dashboard

#Customer Accounting Reports
RA #Collection Status Report – Customer Balance #Aging#Receivables Aging/Agent
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#Auto #DMS Components (Modules)
#Cars/#Vehicles #Sales System
#Workshop #Management System
#Spare parts (#Stock control) #Management System
#Efficiency & #Productivity Evaluation
#Customer #Care/#Service
#Customer #Accounting Management
#Procurement System
#Fixed #Assets System
#Human #Resources System
#General #Accounting (#Ledger)
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