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Verified local business
Baillio's Appliances, Electronics and Mattress store
Home Goods Store
Today 9:00 am – 7:00 pm
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5301 Menaul Blvd NE Albuquerque, NM 87110
5301 Menaul Boulevard NortheastUSNew MexicoAlbuquerque87110
Home Goods Store, Electronics Store
Home Goods Store
Electronics Store
Appliance Store
Mattress Store
Today 9:00 am – 7:00 pm
Monday 9:00 am – 7:00 pmTuesday 9:00 am – 7:00 pmWednesday 9:00 am – 7:00 pmThursday 9:00 am – 7:00 pmFriday 9:00 am – 7:00 pmSaturday 9:00 am – 7:00 pmSunday 11:00 am – 6:00 pm
Baillios is a family owned business serving New Mexico for over 40 years.
We offer a large inventory of Appliances, TVs, home theater and Mattresses. Along with custom installation services and delivery.
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Review Summary
75 reviews
5 star
58 reviews
4 star
4 reviews
3 star
2 reviews
2 star
4 reviews
1 star
7 reviews
"Service & dedication you can not get at a big box store."
"I dropped $2K on new whirlpool appliances (washer and dryer."
2 reviewers
"When I went to buy my new refrigerator Andy was helpful as always."
6 reviewers
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All reviews
Bonnie Scott Sorman
3 weeks ago
i just came from the store and the gentleman who helped me, Daniel, was the most courteous, well informed and extraordinary salesperson i have every had at any of the other competitors.... and completely willing to teach me about the newest TV within my budget. he did not up sell me. he was also able to navigate the comcast waters which are always chopping for the likes of me. i will be going back there this week to upgrade my phone and will make an appointment to make sure i work with him again. in addition, he was able to suggest some other equipment that will make my television experience better! everything they say about this store in the commercials is true. thank you very much!
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Jennifer Pruett
a week ago
Don McAlexander helped me buy the washer-dryer set of my dreams at this store on April 4, 2015! Mr. McAlexander is extremely knowledgeable about all the features of the different types of washers and dryers, which ones have which options, and spent plenty of time with me making sure I understood my choices. He made it all seem so easy (although the selections have overwhelmed me on several prior occasions). He also has a great sense of humor and was delightful to work with. I had come down from Santa Fe and was going to wait to make a purchase, but when I called back later in the day, he was able to complete all the paperwork over the phone, give me measurements of the appliances, and make it all work with great ease. This was a delightful shopping experience!
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Amanda Galindo's profile photo
Amanda Galindo
a week ago
We purchased a refrigerator and kitchen table from Marta about a month ago, and to this day we still talk about our experience with her and share it with our friends and family. Marta is AMAZING! She is very professional and friendly and made us feel comfortable right away. We came in to look at the refrigerator and she spent quite a while with us answering questions, pulling up specs etc. We did not purchase that day. For the next week or so we shopped around and although we did like some other options, it really came down to the salesperson. We just adored her. We came back and she immediately remembered us, which made us feel nice. We decided we wanted the fridge, but there was another couple, with another salesperson, looking at it too. They decided they wanted it and it was the last one. Needless to say, we were very disappointed. Marta told us - hold on. She came back and had worked some magic with another couple who had ordered the fridge but did not need it until the end of the month. She got us the fridge we wanted! On top of that, we purchased a kitchen table - mostly because her service was excellent and if we purchase a large dollar item, my husband and I feel strongly that we will not do so unless we are comfortable with the sales person. I recommend her to everyone who will listen and can guarantee we will be back to purchase the rest of our major appliances - from Marta. She is a value and asset to have on staff, as I am sure you are aware. She is honest, up front, knowledgeable and very personable. She also followed up with us via phone to make sure everything was going well, which is unheard of these days. Her service, personality and our experience there have made us lifetime customers. Like I previously said, it has been at least a month since this purchase, but I feel so strongly about this experience I felt I needed to speak up.
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Crystal Abrisz's profile photo
Crystal Abrisz
a month ago
I always buy from Baillios. I love Baillios. They have a wide selection of things my family needs. I enjoy working with Beth Jowers. She is very informative and always friendly. I'll be back in the future. :)
Peggy Baca
a month ago
I love Baillio's! Over the years I have filled 4 homes with appliances from Baillio's. Not only do they offer great prices, their customer service is unmatched. I can always count on Andy Weston to go above and beyond when assisting me with my purchases. My latest purchase was the Cabrio top loader washer and dryer set. I'm very happy Andy suggested this model!
Response from the owner - a month ago
Thank you for taking the time to write this review Peggy! We are lucky to have employees like Andy that care like we do. Plus we love to hear about it. Thank you for your business. Jack Baillio
Marsha Davalos
in the last week
Daniel Casillas was very helpful when it came to returning a very POS, defective, flawed Blu-ray Sony BDp-s5500. Upon return to the store Brian Filmer and Daniel opened up all remaining stock... ALL were defective. This validated my frustration with the product I purchased. The reason I gave Baillio's a high rating was not for the terrible Blu-ray but for the awesome support they gave me and the professional service in the selection of the new Blu-Ray and the fast return. It was a complicated return as I had purchased a 3 year warranty. They offered any techincal support I need in setting up my new equipment, they also advised me as to how to connect my Boise in order to improve my suround sound.
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Gina Dillard
a month ago
My husband and I had a great experience at Baillio’s. We needed a professional installation for a remodeled TV room in our home. Willie (Wire-tech) and A.J. (our salesman) were wonderful with the whole process. They did not pressure us into buying anything we didn’t need. They gave us different pricing options on electronics and designs that would work well for the room. After everything was installed, we came away so happy that we had to write this review. What was also great… was Willie worked with us and our contractor from start to finish. Willie and A.J.’s professionalism and knowledge of their trade, made the whole experience superb. We have already recommended them and will continue to do so.
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Nikki Szeluga's profile photo
Nikki Szeluga
2 weeks ago
I went in to buy a washer and dryer on a budget. Jonathan Cairns assisted me and gave me a great deal. The day it was supposed to be delivered the washer hose was left at the store and they could not hook up my washer. Jonathan called me and scheduled another delivery guy they had on stand by to set it up the same day. I was so happy with the service because things can go wrong anytime but Baillios went out of their way to make it right the same day. Thanks Jonathan!


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