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Verified local business
Baillio's Appliances, Electronics and Mattress store
Home Goods Store
Today 9:00 am – 7:00 pm
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5301 Menaul Blvd NE Albuquerque, NM 87110
5301 Menaul Boulevard NortheastUSNew MexicoAlbuquerque87110
Home Goods Store, Electronics Store
Home Goods Store
Electronics Store
Appliance Store
Mattress Store
Today 9:00 am – 7:00 pm
Monday 9:00 am – 7:00 pmTuesday 9:00 am – 7:00 pmWednesday 9:00 am – 7:00 pmThursday 9:00 am – 7:00 pmFriday 9:00 am – 7:00 pmSaturday 9:00 am – 7:00 pmSunday 11:00 am – 6:00 pm
Baillios is a family owned business serving New Mexico for over 40 years.
We offer a large inventory of Appliances, TVs, home theater and Mattresses. Along with custom installation services and delivery.
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Review Summary
88 reviews
5 star
67 reviews
4 star
5 reviews
3 star
2 reviews
2 star
4 reviews
1 star
9 reviews
"Service & dedication you can not get at a big box store."
"I would recommend them to anyone for iPhone screen repair."
"When I went to buy my new refrigerator Andy was helpful as always."
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Norma Barney
in the last week
Andy Weston is my appliance salesman. He is a true professional, a genuinely nice guy, and dedicated to customer service. Some two years after purchasing my kitchen appliance suite, I have found Andy's expertise and assistance to be truly noteworthy. From time to time, I have contacted Andy and have found him to be receptive and responsive to my needs. I highly recommend Andy Weston as your personal and professional consultant regarding any appliance sales and potential follow-up. Mr. Weston is truly an asset to Baillos and the retail sales profession.
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Kim Kholer
in the last week
My neighbor recently had to deal with the service department about her tv. I guess the part ended up being too expensive so the warranty people decided to cut her a settlement, when we heard that we got pretty upset. Eddie shared our frustration and decided he would fight for us, he was able to get her a much better deal and a new tv! A guy who understands his customers better than anyone we have ever met. Thank you Baillio's service department.
Bonnie Scott Sorman
5 months ago
i just came from the store and the gentleman who helped me, Daniel, was the most courteous, well informed and extraordinary salesperson i have every had at any of the other competitors.... and completely willing to teach me about the newest TV within my budget. he did not up sell me. he was also able to navigate the comcast waters which are always chopping for the likes of me. i will be going back there this week to upgrade my phone and will make an appointment to make sure i work with him again. in addition, he was able to suggest some other equipment that will make my television experience better! everything they say about this store in the commercials is true. thank you very much!
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Richard Medina's profile photo
Richard Medina
2 months ago
I have shopped at Baillio's a couple of times and have been treated very well. Recently i decided to purchase a new laptop. I am very pleased that i decided to go to Baillio's. I was able to use their website to look over their inventory and reached out to them for more info on a Macbook Air. I received a very quick response and call from AJ. He answered all the questions i had and also reserved a Macbook for me and had everything ready when i visited the store. Very professional customer service. I would definitely suggest shopping at this store and working with AJ Abdelhaq!! :)
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Linda Mckenney
a week ago
Andy was awesome! He helped me make decisions on appliances that even made my husband happy! Andy made my 3 1/2 hour trip to their store a very well worth it trip. I didn't feel pushed or pressured to buy something I didn't need or want and I am extremely happy with our appliance purchase. Thank you!
Mindy Cole
2 weeks ago
Andy was helpful. Baillio's is locally owned and competitively priced. I prefer to spend my money with New Mexico Companies, I have purchased 2 refrigerators from them over the years. Give them a look see after pricing the Big Box Companies, they are quite competitive and usually less expensive.
Bobby Schaefer
3 weeks ago
Went to Baillio's for a dishwasher. Started out great. Once I paid & got home things unraveled. Delivery was rescheduled to something that didn't work for was ALL ABOUT THEM. I talked to the Sales person & asked for help. NO not in the cards. Conversation went downhill quickly so I said I wanted to cancel the sale...Salesman lied to me and said I had to come to the store to do that. NOT SO. I was treated with such disrespect it was awful. I had a call from the general manager today. He talked more than he listened and essentially sided with rude lying employees. REALLY good customer service is essential so for this reason I will NOT EVER shop at Baillo's again.
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Response from the owner - 3 weeks ago
Mrs. Schaefer, I'm sorry you've had this issue. I assure you we take any customer service issue very seriously. If you would like I would love to talk with you and help make this situation better for you. Thank you, Jack Baillio Jr.
Lisa Henry
a week ago
I went into the Service Department needing a Service call scheduled for my refrigerator. Gabe was so nice and helpful he didn't have a very soon appointment but he put me on a cancellation list just in case schedules changed and I could possibly be seen sooner. I had a great experience and I will definitely be shopping here again.


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