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Sara Khalaf
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56 followers
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Hi,

I'm experimenting with YouTube live for my work and I have one question regarding the chat box and comments when you live stream privately. I first tested live stream event with hangouts on air and kept the video private and invited one person to help me test it. Everything went well, and the chat box showed up on her YouTube while she was viewing my live stream. Then I tested live stream event with my encoder, which is how my organization wants to actually live stream, but when I sent the new invite to my colleague to test, it did not show the chat box or a comment section, and both of those setting are enabled. What could be the problem when using the encoder that the chat box for my audience doesn't appear, but for me on my watch page it shows up?

Hi,

I'm experimenting with YouTube live for my work and I have one question regarding the chat box and comments when you live stream privately. I first tested live stream event with hangouts on air and kept the video private and invited one person to help me test it. Everything went well, and the chat box showed up on her YouTube while she was viewing my live stream. Then I tested live stream event with my encoder, which is how my organization wants to actually live stream, but when I sent the new invite to my colleague to test, it did not show the chat box or a comment section, and both of those setting are enabled. What could be the problem when using the encoder that the chat box for my audience doesn't appear, but for me on my watch page it shows up?

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