i am the VP of Social Strategy at Social Dynamx, an Austin, TX-based firm involved in the processes that link customer service and the social web.
I am a regular columnist for ClickZ, a frequent keynoter and leads social technology and measurement workshops with the American Marketing Association as well as Social Media Executive Seminars, a C-level business training provider. Prior, I was a product manager with Progressive Insurance and a systems analyst with NASA| Jet Propulsion Labs.
I co-founded Digital Voodoo, a web technology consultancy, in 1994 and hold a BS in physics and mathematics from the State University of New York/ Brockport. I have served on the Advisory Board for ad:tech and the Measurement and Metrics Council with WOMMA.
I've worked in social technology consulting and development around the world: with India's Publicis|2020media and its clients including the Bengaluru International Airport, Intel, Dell, United Brands, and Pepsico and with Austin's FG SQUARED and GSD&M| IdeaCity and clients including PGi, Southwest Airlines, AARP, Wal-Mart, and the PGA TOUR. I serve on the advisory boards for social technology startups including Palo Alto-based Friend2Friend and Mountain View-based Netbase and iGoals.
- SUNY/ BrockportPhysics/Mathematics, 1977 - 1981