Response from the owner - 3 months ago
Dear previous resident,
I am SINCERELY sorry that you had this experience at our wonderful community. We would love to have you back as a resident in the near future! We have new personnel and a new system of doing things that we are POSITIVE will please you if you decide to return as a resident! I encourage you to call or stop by if you would like to discuss our 30 day LIVE IT, LOVE IT GUARANTEE! If you don't ABSOLUTELY LOVE your apartment within the first 30 days of residency we will let you off your lease! Feel free to reach out if you'd like to discuss this option! Again I apologize for any inconvenience you may have encountered in your past residency with us!
Cypress Pointe Community Manager, Experience Leader