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San Francisco Visitor Information Center
Tourist Information Center
Today Closed
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900 Market St San Francisco, CA 94102
900 Market StreetUSCaliforniaSan Francisco94102
(415) 391-2000sanfrancisco.travel
Tourist Information CenterToday Closed
Monday 10:00 am – 5:30 pmTuesday ClosedWednesday ClosedThursday 10:00 am – 5:30 pmFriday 10:00 am – 5:30 pmSaturday 10:00 am – 5:30 pmSunday 10:00 am – 5:30 pm
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Review Summary
3.8
7 reviews
5 star
2 reviews
4 star
1 review
3 star
1 review
2 star
1 review
1 star
2 reviews
"Very helpful friendly staff, spent a lot of time with us."
"Worst Customer Service I've ever experienced!"
"Very helpful staff."
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Haroon Rafique's profile photo
Haroon Rafique
11 months ago
Very helpful staff. Purchased a CityPass, was well worth the money.
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Psycho Kitty
7 years ago
Took 20 minutes to find something as simple as hours of operation. How are they to be considered useful if they can't tell you when to show up or not.
A Google User
4 years ago
Beware of mis-selling of Extranomical Tours at this office. We were told we would be in a small group in a minibus(their website still advertises this) - the reality was a 33 seat coach which the driver used as an excuse for not stopping at the roadside. He was also extremely rude when someone spilled a cup of coffee on the floor of his bus. The stops on the tour were not at the best locations. There is also a demand for a 15% tip on the way back after the last stop. Not recommended.‎
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Robert Grant
2 years ago
Ashleigh Delsar
2 years ago
Worst Customer Service I've ever experienced! Do not book packages through this company! We booked a hotel and cruise package through them, and they will not allow us to book the dates for the cruise. We have been calling them for over two months, and have been hung up on and transferred repeatedly. They refuse to book the dates for the tour that we have already paid for. A total waste of my time and money!
Helen Ren
2 years ago
very helpful friendly staff, spent a lot of time with us
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Oliver García
a year ago
It's downstairs, near to the BART entrance. This is the place to buy the public transport card & discount passes for tourists. The staff is fine but they don't take the trouble to explain things deeply. / Está bajando las escaleras desde la plaza, cerca de la entrada al BART. Aquí se compran las tarjetas de transporte y descuentos para turistas. El personal es amable pero tampoco se molestan mucho en explicar las cosas.