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Universal KIA Franklin
Kia Dealer
Today 8:00 am – 8:00 pm
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Universal KIA Franklin

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Schedule your next appointment at our auto repair shop online! 
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Here are the rules for the Soul Give Away
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Universal KIA 2013 Labor Day Sales Event
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Have them in circles
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Universal KIA Franklin

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We offer brake repair, available for any make and model! Schedule an appointment online today!
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Universal KIA Franklin

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Universal KIA is donating $25 for every car sold for Breast Cancer Awareness month!
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Contact Information
Map of the business location
1413 Murfreesboro Rd Franklin, TN 37067
1413 Murfreesboro RdUSTNFranklin37067
Kia Dealer, Used Car DealerToday 8:00 am – 8:00 pm
Monday 7:00 am – 8:00 pmTuesday 7:00 am – 8:00 pmWednesday 7:00 am – 8:00 pmThursday 7:00 am – 8:00 pmFriday 7:00 am – 8:00 pmSaturday 8:00 am – 8:00 pmSunday 11:00 am – 6:00 pm

We are a leading car dealer in Franklin serving drivers around Nashville for years. Customers come to us for quality, affordable vehicles with some of the best financing in all of TN. We sell and service new and used Kias, and have expanded over the years to better serve our new and pre-owned car, truck and SUV customers. Our used car dealership has a wide selection of certified KIA's and used vehicles with extended warranties!


With factory trained and ASE certified auto mechanics you can trust our auto repair shop. Stop in for a quick brake repair and oil change using only the highest quality parts! We're your one-stop for all your auto repair needs, including being your local tire shop.


Our dedication to customer service is a major reason for our success. We treat the needs of each individual customer with paramount concern. Allow us to demonstrate our commitment to excellence!


Stop in today, no appointment needed! Or schedule your car repair appointment on our website!

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Review Summary
4.6
104 reviews
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4 star
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7 reviews
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M Corey
reviewed 2 months ago
2012-My husband and I recently purchased two vehicles from Carnival Kia in Franklin. We worked with Tracy, Mike, and Lin. All were very professional, very friendly, and worked really hard to get us the deal we were looking for. I'm surprised to see others have any other views about them. I would definitely recommend this dealership because they didn't pressure us or persuade us in any other direction than what we were looking for. They were VERY patient with us...even through about 5 hours of decision-making. We are also very pleased and pleasantly surprised with the new body styles and performance of the new Kias. Thank you Carnival Kia in Franklin, especially Mike Jay for all his help, time, and friendly service. ****Update: 2014-We recently traded in and upgraded both our Kias with Tony, and he was GREAT. Fastest and easiest car-buying experience by far.
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Liked: Service, Value
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Brian Austin
reviewed a month ago
Service department up sold me to a pricey alignment and never balanced my tires. Took it back a 2nd time and tires still shook after. Tires may be ruined.
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Rosa Moore
reviewed 10 months ago
I recently traded in my 2009 Kia Rio for a 2013 Kia Soul. I've been doing the research to be sure I get a good deal. I was totally expecting to get a fast-talking, pushy salesperson focused on reaching his/her sales goal more than me ... the educated consumer. I also expected to be at the dealership for hours and hours. However, my experience was totally different than the one I'd prepared myself for. Carlos Lynes was the perfect gentleman. He was respectable, knowledgeable, and did everything under his control to get me the best deal possible. I walked away from that experience feeling good about my new purchase instead of commiserating over a feeling like I'd been talked into something! I highly recommend Carlos Lynes. He is a soft-spoken, former preacher's son who obviously enjoys his craft.
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La'Tasha Hardy
reviewed 5 months ago
This was by far my BEST car buying experience. The staff at Universal KIA are friendly, helpful, and courteous. Billy Bidwell has restored my confidence that good car salesmen do exist. It is because of him I was able to purchase a quality affordable car, and he worked out the best possible deal for me. He has a wonderful sense of humor and made me feel like family. Billy drove all the way from Franklin to Clarksville which is about an hour and fifteen minute drive to pick me up and bring me to the dealership. When I arrived I received great customer service and was able to drive home the same day in my new car :) Thank you Billy and Tabatha for making this process so easy for me, you guys rock! Four days later and I am still in awe, smiling from ear to ear. I feel great about my purchase and will gladly recommend Universal KIA to anyone looking to purchase a new or quality used vehicle and please see Billy Bidwell he is AWESOME!!!
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Steven Hernandez
reviewed 10 months ago
My wife and I purchased an Optima and Sorento from Marc Roberts in June of this year. I can honestly say that Marc went above and beyond in his efforts to find exactly what we wanted and work within our family budget. Yes, at the outset, most salespeople are friendly, courteous, and helpful. However, Mark continued to display these traits well beyond the point of sale. When he could have easily “handed us off,” he didn’t. He continued to take our calls, return calls, and answer any lingering questions we had. When a snafu occurred with the vehicle registration process (not Kia’s fault), Marc worked toward finding a solution. It took ~6weeks, but Marc continued to work behind the scenes and solve the problem. Having purchased 7 cars in the last 5 years and working with multiple dealerships/salespeople, I know of no other salesperson who would have gone so far above and beyond to ensure our complete satisfaction. He truly exemplifies the definition of “customer service.”
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Leisa Ayers
reviewed a year ago
My husband and I were very pleased with the time and attention our salesman, Antonio "Tony" gave us. We were made to feel welcome from the very beginning. Your company is very blessed to have someone as cordial and informative as Tony. Thanks for making this car buying experience the best ever! The Quality was Excellent. The Appeal was Excellent. The Service was Excellent.