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Holy Cross Hospital
Hospital
Today Open 24 hours
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4725 N Federal Hwy Fort Lauderdale, FL 33308, United States
4725 North Federal HighwayUSFloridaFort Lauderdale33308
(954) 771-8000holy-cross.com
Hospital, Neurologist
Hospital
Neurologist
Orthopedic Surgeon
Urgent Care Facility
Emergency Room
Cardiologist
Cancer Treatment Center
Birth Center
Women's Health Clinic
Today Open 24 hours
Monday Open 24 hoursTuesday Open 24 hoursWednesday Open 24 hoursThursday Open 24 hoursFriday Open 24 hoursSaturday 12:00 am – 11:59 pmSunday Open 24 hours
Full service 557-bed nonprofit Catholic hospital; part of Trinity Health. Bariatrics, Cancer, Imaging, Cardiology, Medical Research, International, Maternity, Neuro, Orthopedics, Rehabilitation, etc
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Review Summary
3.1
46 reviews
5 star
16 reviews
4 star
7 reviews
3 star
1 review
2 star
8 reviews
1 star
14 reviews
"This is purely focused on the Physical therapy department."
"Most doctors are part of the HCMG, (holy cross medical group."
5 reviewers
"Horrible hospital, ER & orthopedic unit."
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annie jay
a week ago
I would not recommend anyone going to Holy Cross Rehab Unit on the 6th floor of Holy Cross Hospital. A family member was admitted there for Rehab Services after a stay in the hospital and he was brutally treated by the physical therapy dept., one therapist in particular, a Ms. Eva Parker. Since he was warned at the beginning of his stay that if he turned down just one therapy, the insurance would not cover his stay so he complied. He was forced to do an inordinate amount of curls even though he informed the therapist that his shoulder had been operated on and he had also recently broken the same shoulder. He was completely demoralized and destroyed by this experience and it has taken over two years to regain some strength in his arm. He was pushed way beyond his physical capabilities and I finally removed him from the hospital before further damage could be done. On the positive side, the nurses in the Rehab Unit were very kind although when he had to use the facilities during the night, no one came when he rang the bell. I finally started staying there overnight with him as his advocate. Find another rehab place to go. There are many in Florida that are much better than Holy Cross.
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Response from the owner - in the last week
Ms. Annie Jay, we appreciate your comments and invite you to contact us directly to discuss your experience with Holy Cross Hospital in more detail. Holy Cross Hospital is committed to the care and safety of our patients and our vision for the Hospital is to be your trusted health partner for life. Please contact Guest Relations at 954-776-3024.
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Emily Glick
a month ago
Simply beyond my comprehension that after my emergency appendectomy, not a single one of the 10+ physicians who came to give me post-surgical consultation had even the slightest clue about why I was even in the hospital. Each one of them came in with paper and a pencil, and began asking me introductory questions, such as, "so, what brought you in here?" or "where is the pain?" The best one was "so, do you have any family history?" Since appendicitis is not hereditary, I inquired, "of what?" and he responded "oh, you know, anything, cancer, heart disease..." I actually had to institute a firm policy of asking each doctor who came into my recovery room whether they could tell me if I still had my appendix or not, and then tell them that if they couldn't answer that question, that they simply could not give me any further medical advice at this time. Not one single physician passed the test. And, by the way, these visits were the only chance they gave me to get any information on how my surgery went or to ask questions about the procedure. This was particularly terrifying, since I had just flown into FL for a work trip earlier that day, had no family or friends in the area, had ended up at an unknown hospital because I was forced to GPS the closest emergency room, was rushed up to surgery (I'd never even been under anesthesia before), and then given zero information about what was going on when I woke up. To be in a recovery room and see that your hospital gown has an obvious circle of blood expanding over your incision site, but not a single doctor seems to have access to your chart/basic information, let alone show enough concern to come over and check the bandaging, and the surgeon can't be bothered to come and check in or discuss your options with you, is just completely unacceptable. Don't go to this hospital if you have any interest in being involved in, or even aware of, the decisions being made about your healthcare/options available to you as a patient. But if you'd prefer to be discharged after surgery with a generic form telling you the basics for any patient who leaves the hospital, like "call 911 if you have signs of a stroke or heart attack," and "If you were given medication, take it as instructed," etc., with only a penciled in note saying that "showering is OK," then this is the place for you!
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Response from the owner - a month ago
We appreciate your feedback. Holy Cross Hospital is committed to improving the health and quality of life of our patients and to serve with excellence in all that we do. We invite you to contact us directly to discuss your experience in more detail. Please call Guest Relations at 954-776-3024. Thank you for your time.
Kay Hills
9 months ago
Worst experience I've ever had with a hospital. I went to their emergency room with a kidney stone. I was treated with a lot of suspicion and was even told at one point that nothing was wrong with me. At this point I was in SEVER pain that was barely tolerable. I've had stones in the past and hospitals are always quick to provide comfort but my only guess is this place thought I was acting to get pain killers. Finally they were able to find my stone with an ultra sound, there first comment was about how large it was. They asked me to wait for a doctor who would provide me with relief and I was shuffled into a private room where I waited for an hour and a half, I kept asking nurses who would pass by about a doctor but they were all very rude and told me to wait. My wife arrived at which time I had been waiting nearly two hours for a doctor. I ended up removing my own IV and having my wife drive me to another hospital where I was promptly treated and released in less time than I waited for a doctor in this joke for a hospital. I now receive daily calls from holy cross demanding payment for their services. ARE YOU KIDDING ME! If anyone from holy cross reads this please know that you are very lucky I am not suing you and you will NEVER EVER see a dime from me. Your staff is rude and from my experience very unqualified - I mean it seriously took you 2 hours to diagnose a kidney stone. Oh and guess what, I have a great insurance plan but you were too negligent to even get my information and now you never will.
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Response from the owner - 9 months ago
Mr. Hills, thank you for your feedback. We invite you to contact us directly to discuss your experience further. We are committed to the care and safety of our patients and to serving with excellence in all we do. Please contact Guest Relations at 954-776-3024.
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Laureen Biruk
a year ago
HORRIBLE CUSTOMER SERVICE/PROBLEM SOLVING IN BILLING DEPT/HAVEN'T RECEIVED REFUNDED CHECK/NO CALL BACK AFTER 8 CALLS. I'm waiting for a 375.00 check, last heard it went out 12/18...it's been a month. Called 8 times to customer service central billing to assess the issue, yet they have to "email" extended billing where my account is, to call me back. NEVER RECEIVED CALL BACK SINCE FIRST CALLING JAN 1st and they tell you expect a call in 24-48 hrs. Emailed address I found online since being ignored via phone... Received a response email today "Your check was sent on 12/18/13. Regards," DID YOU EVEN READ THE EMAIL? I wrote clearly that I didn't receive it or I wouldn't be contacting you with 8 phone calls since Jan. 1st and still waiting from call back from correct "extended billing" dept as "central billing" cannot assist me or find my account. NO phone number to call extended billing directly, so you're stuck waiting weeks for a call that they tell you should happen within 24-48 hours. Tried emailing as customer service seems to ignore calls... and received response today with no troubleshooting or care. Thank you for stating the OBVIOUS as in my email I WROTE YOU that the check was sent then and I didn't receive it. Dumbest people i've ever worked with. Would never recommend.
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Bob Balls
a month ago
This is purely focused on the Physical therapy department. They stuff as many physical therapists into the smallest room in the corner of the hospital. Patients are constantly tripping into each other as they are doing exercises on the machines. The therapists are too busy changing music or getting massaged by the other physical therapists to give any care about what you are doing. Natalie would leave me unattended for half the session while she was playing with her laptop. The physical therapists are too busy talking with another to give you the care that you deserve. Find somewhere else to go
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Response from the owner - a month ago
We appreciate your comments and invite you to contact us directly to discuss your experience with Holy Cross Hospital in more detail. We are committed to the care and safety of our patients and our vision for the Hospital is to improve health and quality of life and to serve with excellence in all that we do. Please contact Guest Relations at 954-776-3024. Thank you.
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Ed Foley
9 months ago
I was admitted to ICU at Holy Cross in May by ambulance and was treated by Dr. Robert Ansara and his group. The care was excellent and the staff was kind and caring beyond belief as I suffered through a serious cardiac event. I was delighted at the professionalism and kindness I experienced particularly during a visit by hospital ambassador Ann Carter who visited with me during a very trying time. After I was transferred to a regular room under the guidance of Supervisor Michelle Doychak, the warm and caring attitude of the staff buoyed my spirits and aided in my recovery. I am very grateful for her personal attention to my care. Thank You very much.
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Response from the owner - 9 months ago
Thank you for your kind words and for allowing us to care for you. We will share your comments with the team. Thank you and take care.
sonia gonzalez
10 months ago
On vacation in the area my 21 yr old starts getting a sharp pain in her right side take her into the er not being from the area just found this place. The worst place ever first they act like we were from out of space hello she has medical insurance that I pay for. Well finally she gets taken to a room the Dr decides to give her 4cc if morphine she has a allergic reaction. Then she can't breath the stupid nurse says oi she's OK well lady no she is not OK then is Dr comes trays to ask her questions I start answering he does not want me to answer well she is beyond herself from the pain she is having she can't even talk been here for 6 hrs and still do not know what she has....the nurses in the er are the worst there are people screaming and crying out for help and the nurses there are just laughing. What really got me was when my daughter was having that allergic reaction to morphine I told another nurse cause I could not find her he comes in and says oh let me find your nurse took about 20 mins to locate her I'm standing by the door and the lady is just there chit chatti g. Omg
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Response from the owner - 9 months ago
Ms. Gonzalez, it is always our intent to provide the highest level of customer service. Please do contact our Guest Relations Department at 954-776-3024 so that we may look into this matter further.
mary mcfadden
11 months ago
My sister and I had to take my mother to the emergency room at Holy Cross Hospital yesterday and were so impressed with the service that was provided. Going to an emergency room you dread the wait but there was none and we were taken right into a room and a doctor was with us within 10 minutes. Although we were there for 4 hours, the staff was excellent and very helpful. Thank you Dr. Peter Thompson and the great RN who assisted us!
Response from the owner - 9 months ago
Ms. McFadden, thank you so much for your feedback!

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#ColorectalCancer Tip (Elie Schochet, MD, Colorectal Surgery): "When colorectal cancer is diagnosed at an early stage, the five-year survival rate is about 90%. However, once the cancer has spread to nearby organs or lymph nodes, the five-year survival rate can plummet. If colorectal cancer has spread to distant organs, like the liver or lung, only about 10% survive five years." http://www.holy-cross.com/elie-schochet-md
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#ColorectalCancer Tip (Elie Schochet, MD, Colorectal Surgeon): "Colorectal cancer is one of the leading causes of cancer deaths in the U.S. and is also one of the most preventable cancers. If you have the disease, finding and treating it early can save your life." http://www.holy-cross.com/elie-schochet-md
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It's #ColorectalCancer Awareness Month - Health Tip (Patrick Amar, MD, Gastroenterology): "Colon cancer affects 1 in 18 people. A colonoscopy will reduce your risk of cancer by over 90%, for as long as 10 years. It's the best warranty in the medical business." http://www.holy-cross.com/patrick-amar-md #getscreened
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Heart Blog: Hypertension Specialist Dr. Karan Munuswamy on how to take your BP: http://ow.ly/JJYDc #heartmonth
Q: How do I take my blood pressure?Dr. Munuswamy: Sit down with both feet on the floor and your back against the chair. Wrap proper size blood pressure monitor cuff above the elbow and rest your arm on a table, at your heart level. Do not talk while you take your blood pressure. Follow the instructions that came with your monitor. Take your blood pressure, then take it again after a few moments and write down the results. It is improtant that you...
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Heart Health Tip (Daniel Weitz, MD, Clinical Cardiac Electrophysiologist): “High blood pressure, coronary artery disease, heart conditions, #obesity, sleep apnea and age are all causes of atrial fibrillation.” http://heart.holy-cross.com/daniel-weitz-md #heartmonth #healthtip #healthyheart #afib
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Did you know that Holy Cross Hospital was the first in Broward County to offer Induced Hypothermia, which has shown to increase the odds of surviving cardiac arrest and has also shown to improve neurological outcomes after such an event: https://heart.holy-cross.com/emergency-services-and-chest-pain #heartmonth #hchfirsts
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Heart Health Tip (Daniel Weitz, MD, Clinical Cardiac Electrophysiologist): “People who have atrial fibrillation (most common electrical disorder of the heart) may have palpitations (a sudden pounding, fluttering or racing feeling in the chest), lack of energy, dizziness, chest discomfort, or difficulty breathing during normal activities or even at rest.” http://heart.holy-cross.com/daniel-weitz-md #heartmonth #healthtip #healthyheart #afib
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Have them in circles
145 people
Wound Care Advantage's profile photo
Harmony Home Care-Nursing Supervised Caregivers's profile photo
Steve Kuzma Fine Art, The Noyes Arts Garage's profile photo
Hospital Movers's profile photo
Abdulbasit Ilemona's profile photo
PostCare™ Discharge Series's profile photo
Vee Technologies Inc USA's profile photo
Vivianna Jugo's profile photo
Andy Pan's profile photo
 
#ColorectalCancer Tip (Patrick Amar, MD, Gastroenterology): "Colonoscopy every 10 years, beginning at age 50 for average risk; start at age 45 for African Americans; colonoscopy 10 yrs before earliest colon polyp or cancer detected in the family. Get screened now!" http://www.holy-cross.com/patrick-amar-md
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5 Holy Cross Medical Group primary care offices are nationally certified Patient Centered Medical Homes. What that means for our patients: http://ow.ly/JPcaN #patientcenteredcare #sunsentinel
The Holy Cross Medical Group is expanding a new model of primary medical care that tracks patients to make sure they go to their appointments and take their medication.
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Did you know that HCH was the first in Florida to use the minimally invasive transapical approach to repair a paravalvular leak (PVL)? PVL is a complication of cardiac valve replacement resulting in blood escaping from around the valve which can cause anemia or congestive heart failure and may be life threatening. http://heart.holy-cross.com/holy-cross-performs-first-paravalvular-leak-closure-transapical-approach-florida #heartmonth #hchfirsts
Paravalvular leak closure was performed using a transapical approach, which is a minimally invasive option for patients who are not suitable for open heart surgery
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Using technology to help our patients who are Limited English Proficient (LEP) and Deaf/Hard-of-Hearing to communicate with their healthcare team and get the appropriate care they need: http://ow.ly/JH7dj
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Another Holy Cross First: Did you know that HCH was the first hospital in Broward County to be designated as a #Magnet nursing facility? We are also currently the only hospital in Broward County to maintain this designation, attesting to our nurses’ excellence, compassion and dedication to continued education. With their commitment to bringing you the highest level of nursing care, our nurses are ready to care for your heart, from the bottom of theirs. http://www.holy-cross.com/ancc-magnet-hospital-designation #heartmonth #hchfirsts
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