Like another review stated; terrible, terrible, terrible. I should have turned around when I noticed the horrible smell in the lobby, but seeing as we have tried Gum Do (yuck) and Yummy Yummy (was really good but turned bad after 1.5yrs?) without much success I figured what the heck.
The man who answered the phone when I ordered was polite. But that is where the good things end. The food is horrible. When I called to stress my concern the man who took my order basically stated that is what it is. Here are the highlights of our Friday night dinner.
I arrived at the restaraunt to find a thick, bad smell in the lobby area; like mold or mildew or ? When I ordered I was told 20 minutes, but when I got there 15 minutes later my order was sitting on a table in the left dining area. I went home and opened each meal to inspect. Food was thankfully warm when I arrived home 3 minutes later, but looked un-appetizing at best. Egg rolls were non traditional, they were long and thin and did not have a very good color. The "fried" rice was simply brown steamed rice , no vegetables, no egg... nothing in it but steamed rice and a brown tint. The sweet and sour chicken looked ok, as did the pork lo mein. The General Tso Chicken looked horrible though, wads of plain batter fried chicken sitting in a translucent brown water, with some sad looking broccoli and onion in the mix as well, and a few red pepper flakes floating around as well. When I called to ask if I had received the right thing, the man described the dish exactly and said that it "is one of our most popular dishes" and that they had "sold 20 orders just tonight".
Now for flavor.
One reviewer said that they loved the Cilantro Ginger rice. I wonder if they went to the same place I did. It smelled horrible, looked horrible, and tasted like the rice was cooked in dirty dish water. I literally spit out the small bite I had taken.
The "fried" rice was dry, and simply the best way to explain the flavor is that it was old, brown tinted, steamed rice.
The egg rolls had a filling similar to a paste. There was no cabbage or bok choy in them at all they were not crunchy and had almost no flavor.
The sweet and sour chicken was cooked ok, but the sweet sauce was watery, like boiled red sugar water.
The lo mein had a sweet flavor, almost no vegetables, and limited amounts of pork.
The general Tso chicken was not good at all. It had the same, watery sweet flavor as the rest of the main courses. I had asked for extra extra spicy, I think they added another piece of onion to the water.
DO NOT GO HERE! YOU WILL WASTE YOUR MONEY! I understand sometimes food is cooked different, but this food wasn't even close to any Chinese food I have ever had, anywhere in the United States (and not in a good way). I highly recommend steering clear of this place.... and I am not sure where the other reviewers had eaten but I highly doubt it was this restaurant in Broadview Heights.