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Verified local business
Outdoor Sports Store
Today 9AM–9PM
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1600 Gateway Blvd NE Lacey, WA 98516
1600 Gateway Boulevard NortheastUSWashingtonLacey98516
Outdoor Sports Store, ATV Dealer
Outdoor Sports Store
ATV Dealer
Bait Shop
Boat Dealer
Camping Store
Fishing Store
Gun Shop
Sporting Goods Store
Tractor Dealer
Tractor Equipment Supplier
Today 9AM–9PM
Saturday 9AM–9PMSunday 9AM–7PMMonday 9AM–9PMTuesday 9AM–9PMWednesday 9AM–9PMThursday 9AM–9PMFriday 9AM–9PM
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Review Summary
161 reviews
5 star
56 reviews
4 star
21 reviews
3 star
19 reviews
2 star
15 reviews
1 star
52 reviews
Retail mainstay stocking a huge inventory of hunting, fishing & camping supplies, plus boats & ATVs.- Google
"Great place to spend time with the family and the food is pretty good."
"Worst then the staff--the selection of products."
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Joshua Wallis's profile photo
Joshua Wallis
3 weeks ago
This location used to be awesome and took care of any issue you were having with no questions asked. I've spent a lot of money there just for that reason. Today was a different story. I bought a hunting blind and used it twice and it broke. Since it wasn't a cabelas brand blind they said there was nothing they could do. It's a featured blind in the online catalog and the paper catalog and yet they will not back the product. They have lost my business as of today because of the lack of respect they showed me. If you sell the product, back the product.
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Ed Reillo's profile photo
Ed Reillo
a week ago
To all the people complaining about the long waits at the gun counter, Get mad at the government if you don't like to wait for your guns... They are selling FIREARMS not shoes or hot cakes so there is a lot of paperwork that needs to be double check and triple check.They can lose their FFL license if the sell a firearm to the wrong guy or girl. Once again, get mad at the government not the store, it is call "red tape" people... Consider the volume of customers a "big box store" have to deal with against a little shop in the corner of the town... Good luck trying to find the same selection of bolt action rifles and shotguns in that little store (all under the same roof in this area)
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Rob Fern's profile photo
Rob Fern
3 weeks ago
They need better looking girls. I barely get a discount on merchandise. Bass Pro Shop is better at discounts. Overpriced items at times but that is the only place I can get it. Sometimes you break even if you buy it online plus S/H. Did I mention they need better looking girls?
Bj G's profile photo
Bj G
2 months ago
Last time ever. Tried to give Cabela's in Lacey, Wa. the benefit of the doubt as a 3 time returning customer; but never again. From different departments to the cashier, these people are flat out rude, no customer service whatsoever. I felt very, very discriminated against as I am from Hawaii, with the one word answers and the rolling eye's. Finally, at the check out, no hello, no smile, not even a thank you come again. I should have left the $398 worth of stuff with her and left. A Caucasian customer behind us was greeted as if this cashier met up with a long lost friend. The following day we went to a big outfit similar to Cabela's which was alot closer to where I live. And these people was the best, I thanked everyone that helped me, sincerely. They for sure got our business. Sad because we love Cabela's and shopped through their catalog for years. Please work on people skills and customer service, I guarantee you would see us back there.
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Willow Everlong's profile photo
Willow Everlong
in the last week
My wife went in to look at a bow after researching it online. The sales person working in the archery section was awful. He glared at everyone in the area like we were stealing. He literally skulked in the shadows while a couple people looked at the prices of the bows. When we looked at a bow, he walked up to us like he had caught us in the act and said, "what are we doing here?" We asked to try out the bow, and he looked at us for a long time then said, "do you know your draw length?" Like we wouldn't even know what that was. My wife said her dl, and he glared at her then asked if she'd ever shot before. She said yes, but it's been a while. He kept glaring like we were plotting against the merchandise, then disappeared in the back for 10 minutes. When he finally came out, he brought the arm guard and that stuff (I don't shoot) and started her down while she put them on one-handed, without offering to help. When she was done, he said "it doesn't go there" and adjusted both pieces, clearly exasperated and literally rolling his eyes. When she finally got to shoot, he only gave her 2 arrows and stood far too close with his arms crossed, like she was going to drop the bow or something. He stared her down the whole time she was shooting, and after the first shot said, "that's how you shoot?" She asked what he meant, and he said, "you have to aim." He was an a-hole the rest of the time. While she was shooting, another (return) customer walked up and the salesman was sweet as sugar to him. "He knows what's going on," the salesman said of the other dude. I have never had such an awful, demeaning sales experience, and I wasn't even shooting. We walked in ready to buy a bow, and now I don't know if I can go back to Cabelas again. Really a shame.
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S Smith
2 weeks ago
When I politely asked one of the few employees in the camping section where the hydration bladders would be, he slowly looked up, blankly stared at me, and motioned generally to his left saying "That's where they'd be." He then looked back down with a grimace. This attitude has become typical at the Lacey Cabela's over the years. I went there against better judgement and can now say that it will be the last time I ever attempt to do business with such an apathetic company. Increasingly terrible customer service, poor selection, and high prices. There are other retailers in the area who have infinitely better service, lower prices, and a greater selection of higher quality outdoor gear.
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Aaron Bunnell's profile photo
Aaron Bunnell
4 months ago
The help at the gun counter was weak. Know-it-all kept telling me why I the guns that were easier for me to shoot were not easier. (I have hand injuries.) Seemed more concerned with impressing me than with helping me find a good fit. (Maybe it was the pretty girl I was with?) Ended up buying a gun the next day at another store...the guy really listened to how my hands worked and found the perfect gun...I am really happy with it. Rest of the store is great!
Ryan Chadwick's profile photo
Ryan Chadwick
in the last week
Went to ask questions and try out some compound bows. The archery department was rude, pushy, slow, and didn't care about business sales. It would have been better to buy a bow at a more knowledgeable and friendly department.