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UCSD Medical Center - Hillcrest
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200 W Arbor Dr San Diego, CA 92103
200 West Arbor DriveUSCaliforniaSan Diego92103
(858) 657-7000
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Review Summary
3.4
55 reviews
5 star
24 reviews
4 star
6 reviews
3 star
5 reviews
2 star
6 reviews
1 star
13 reviews
"Fantastic hospital with great doctors, nurses, and stuff."
"The midwives never knew me or my medical history."
"I had a kidney stone."
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Courtney Langan's profile photo
Courtney Langan
3 weeks ago
Do not go here - under any circumstances. I went into the ER with a laceration on my leg. They decided to give me staples. There were 2 young nurses that stapled my leg while telling me it was one of their first days. I was in a reclining chair. Please view my picture because words do not do this justice. The staples fell out that night while I was sleeping. I went to my primary physician the next day who was horrified. He removed the staples and replaced them appropriately with stitches. I will now have unnecessary staple hole scars in my leg for the rest of my life. This was an awful experience. Again - please view my picture.
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Daniel Wills
3 months ago
I've been with this group for seven years and have rarely been happy (and finally looking for a different group). They will consistently send you mail saying that you owe them money even when you pay your co-pay up front. You'll have to call them, point out that you paid it, then listen to them apologize when they see that you did and reverse the bonus extra charge. I blame my three week illness (that ultimately resulted in a tonsillectomy) on them. The first two doctors I saw told me that it was a virus and it would clear up. The third doctor asked why I wasn't in the ER. Once there, they didn't know what was wrong so they just pumped me full of steroids and antibiotics. Then, five months later, told me I should get my tonsils removed. And, finally, I made an appointment last week for today. After getting there, they told me that nothing had been scheduled for me. "Your call may be recorded for quality assurance" is a lie because they said there is no way to track who I spoke with. Even if you give them the exact day and time you called. Like I said, I've been with them for seven years because I've had good care on and off. Your health is not something to give any medical group the "benefit of the doubt" for, so please consider all your options before settling with UCSD.
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Jaime Flor's profile photo
Jaime Flor
4 months ago
Actually went there to do some service work for UCSD's Bannister House, which is a home owned by the UCSD, where families from out of town can stay, if a loved one happens to be an injured, or sick patient staying in the hospital itself. It was spacious clean, and it even has a nice view overlooking San Diego's I-8. It's only 1 mins aways from San Diego's old town, and since it's near the I-8, and 163, you can get to the beaches, downtown, or even Balboa Park, fairly quickly.
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Haoran Sun's profile photo
Haoran Sun
3 months ago
Fantastic hospital with great doctors, nurses, and stuff. I had been living there for 10 days, and all the stuff really cared about me, and they often asked me for advice to improve their services. In addition, the environment and dining were awesome as well.
Bramble Stone
3 months ago
My daughter and I are both alive thanks to the quick response of the UCSD medical staff. I had a partially ruptured uterus, my daughter was a full mic. Aspiration with full lung damage. It took over 15 minutes of resuscitation efforts to get a pulse. The team was amazing. If we had gone anywhere else, our daughter would not have made it. They are one of the few hospitals around that have a oscillating respirator for newborns. The doctors induced a coma to reduce the chances of brain damage and it worked! The NICU staff is wonderful. Now thanks to God and the staff, we are enjoying to the full our beautiful preschooler that we almost didn't get to keep.
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Jay Gillis
a month ago
I checked in the emergency room in severe pain from inflamed throat, nasal passages and ear canals. They wouldn't give me any prescription strength pain relievers and were very callous toward me. They treated me like I'm just an addict trying to get high when I asked for hydrocodone even though I clearly had a bad infection. They didn't seem to care about my suffering.
Mark Derhak
2 months ago
Very poor experience at UCSD. I would not recommend this facility. Very difficult to communicate with anyone at UCSD. I left a message for my doctor online, as requested, which I never received a reply to. Telephone calls go unanswered. Billing issues take years to resolve, if you can reach the right person. It seems as if nobody is in charge. Nobody to be held accountable. I am very disappointed and will not seek medical treatment at UCSD in the future. I am now receiving treatment at Mayo Clinic in Scottsdale, AZ. They are the best. UCSD should really go to Mayo and learn from them. Mayo is great! If you have been treated at a Mayo facility, you know what I mean. If not, you should try them!
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Tommy Rodgers
2 months ago
terrible they wouldn't listen to me where I was in pain at. I had a kidney stone. "still have it over a year later they told me it'd pass by itself