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Prestige Moving & Storage
Moving and Storage Service
Today 9AM–5PM
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Prestige Moving & Storage would like to recognize Roger Rohlfs and Mario Acevado-Manzo on their continuous dedication involving top-notch customer service for our moving customers.
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Prestige Moving & Storage has job openings for drivers, movers, packers and office installers - full and part time positions.
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We have put something on our blog - Check it out!
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Prestige Moving & Storage driver Christian Miner receives safety award.
With May being national moving month, things get pretty busy in the moving industry - creating challenges for many moving companies to maintain Compliance, Safety and Accountability (CSA) procedures.
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We have put something on our blog - Check it out!
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Photos of our facility in Wilsonville, Oregon
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Contact Information
Map of the business location
7930 SW Burns Way Wilsonville, OR 97070
7930 Southwest Burns WayUSOregonWilsonville97070
(503) 683-7259prestigemoving.com
Moving and Storage Service, MoverToday 9AM–5PM
Thursday 9AM–5PMFriday 9AM–5PMSaturday 9AM–12PMSunday ClosedMonday 9AM–5PMTuesday 9AM–5PMWednesday 9AM–5PM
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Review Summary
4.1
13 reviews
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1 star
4 reviews
"Highly recommend Prestige for the work they do."
"Would heavily recommend their service to anyone in need of a trusting hand."
"Prestige moving has spectacular customer service."
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A Crag's profile photo
A Crag
a week ago
Do not use Prestige Moving & Storage for an international move - ever!!! We made the mistake of believing we were paying for a premium level of service to ensure we would get a high level of care and expertise for the contents of our home of 20 years in our move to Sydney Australia. WRONG! Prestige were NOT the least expensive quote we received, but on the assurances of the sales rep - regrettably we went with them. In terms of shipping costs - our quotes and invoices had NO costs listed for arrival in Australia - so the local receiving shipper costs were not included, estimated or noted as an additional set of fees - above and beyond customs and quarantine which we knew to expect. Apart from this lack of comprehensive cost estimation and information there is a huge quality control problem with Prestige Moving based on the lack of management, standards, and expertise in oversight of how containers are packed. While the workers who packed our house were hard-working and ernest men - they apparently had NO training or guidance or standards in how they treated our items. On arrival in Sydney we had feedback from the receiving company to advise that our container was remarkable in how badly it had been packed. On delivery day we found 3 large items of furniture that had been significantly damaged and cannot be used. One set of lacquer drawers had been exposed to rain or water and the lacquer had peeled back off the wood backing. All three items had been cracked, dented and scratched to the point where the damage cannot be glued or refinished. These items have to be dumped. Thankfully we did not skimp on crating and paid a separate vendor to come and crate two large antique pieces and two pieces of glass art - all of which arrived intact despite Prestige Moving. On a more general note - we had some artwork which had been wrapped in padded paper and boxed which survived well, and others which were wrapped in two layers of paper and dumped in with large furniture - I am paying to have these re-stretched and reframed - but completely inconsistent standard of packing for identical items. Some fine some completely negligent. Carpets - a woven silk sumac that was rolled and duct taped directly onto the silk fabric!!! Of all of our oriental carpets - 6 had been duct taped directly on to fabric - and one had been wrapped in padded packing paper and then duct taped - properly and with care for the fabric. Completely inconsistent standards for the same items. It took us up to 30 minutes in a frantic delivery day to prise each thread stuck to duct tape off each of the carpets. Antique Chinese Lacquer furniture had been duct-taped directly onto the lacquer - and yes the lacquer was taken off by the duct-tape. High-end china dinner-ware had been packed together in stacks of 6 to 8 plates with no paper or padding between each dish - just shoved paper around the whole pack and thrown it in a box. There were some huge Dishpack boxes that contained only 3 small items, and some that were so overfull of fragile ceramics the delivery team could barely lift them. It gives us no pleasure to post this review, and it should reflect on the management of this company. It has been so disappointing to start our new life in another country with huge damaged items stacked in our house and on the front porch. To add to the frustration the insurance claims company which commits to responding to claim within 3 to 5 days, is now 11 days out with no definitive response. We are waiting for our new landlord to call and complain about the junk on our front porch. International shipping and moving is NOT an area of expertise for Prestige Moving.
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keri c
a year ago
Initially, setting up everything for this move went very smoothly and I had a good feeling about it over all. This was a huge move for us, so we left everything in their hands. Packing, shipping, storing of our belongings and then ultimately delivering our items. This was the initial plan anyway. The issues began the day the movers showed up. The weather was pretty terrible that day (snow in Portland and negative temps makes for terrible driving in a salt free state) so the movers were understandably trying to hurry things along. They were in a huge hurry to get going and finally after realizing the amount of items left to be loaded onto the truck the driver asked if he could just PAY ME $50 for the items left so they could get going on their way. I said absolutely not and I should have taken this as a sign of the huge issues to come! After the items were packed and moving across country, I get a call from Kory to say that their storage facility was refusing our shipment and so he would have to find a different storage facility. I asked why they were refusing the shipment and he just said he wasn't sure, but assured me that they would get it stored and taken care of for us. At no time did he mention what a huge issue this would be later on as the storage facility he put our items in was not even an Allied storage facility, but just a facility he picked to store our items. After our stuff was delivered to our new home, we realized that there were several items that were broken (it was a big move, so we kind of expected some things might get jostled) but we also had items missing. So, we filed a claim with Allied and left it in their hands. We were very cooperative and sent several photos and all documentation from our delivery. We even sent over our inventory list, as they some how did not have any of this for the claim. After going back and forth via email for over a month, they finally get back with us only to tell us that the items damaged were not their responsibility, but the responsibility of the storage facility that they were in. (Even though they packed and shipped all these items and then turned everything over to the storage facility after their facility mysteriously refused the shipment.) We went back and forth with this, via email, with them and the storage facility and then Allied came back to say that they were also not taking responsibility for any missing items, as they could not be sure that they ever had possession of said items. This is absolutely LUDICROUS! I watched every last item packed and moved onto the moving truck as we emptied out our house! I walked through, while the movers were there, to make sure that everything had been packed and was on the truck, as the new home owners were taking possession of the house the next day. We were more than patient and willing to help with this claim in any way, but now we realize that this was probably going to be the outcome all along. We assume now that this is why the Allied facility refused the shipment initially, so that they could be completely relinquished of all blame had any issues come up. I WOULD NOT recommend using this company for moving. They are dishonest and completely unprofessional. We were willing to accept that some items may be broken in an almost 3000 mile move, but did not expect that we would be left to deal with all the damages and missing items. We still have not resolved this and our items have not turned up. Their stance was 'oh well, not on us' Passing this onto the storage facility and leaving it at that just shows the true colors of this company. I would highly recommend anyone considering using this company, run the other way! Don't set yourself up for disappointment when making a big move is already hard enough as is.
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Michael MacKelvie's profile photo
Michael MacKelvie
a year ago
Top notch service. The crew that helped move my belongings was thoughtful, cautious, and very productive. I highly recommend that any family or person looking to move seek their services, because moving is a massive process that requires more than just a few random men throwing things into the back of a truck. Prestige movers are qualified, diligent, professional, and respectable. They made my moving experience quick and easy, and will help you or your family get your belongings where they need to be in one piece.
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Scott Karlson
a year ago
I experienced Outstanding Customer Service while using Presitge Moving & Storage. Would heavily recommend their service to anyone in need of a trusting hand.
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Kristy A
5 months ago
Serious communication issues. After a month, I still do not even have a quote. My first follow-up email was replied to automatically with an out-of-office message set with the wrong dates. I then contacted the company directly, and they just told me that the agent was out with other clients and would get back to me. They didn't. I emailed a third time, and they claimed the quote was sent, but I even checked my spam/junk as well, and no email. They said to let them know if I wasn't able to find it, so I let them know and received no response. I sent a final email a day or so later (that was about a week ago) and still received no response. Poor communication both internally and externally.
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Devin Gilbert
a year ago
Move went quickly and smoothly. Loaded all of our stuff in the truck and made sure fragile items were protected. Nice folks too, and made sure to get out in front of any issues with parking or fitting the truck into a suitable loading zone. Highly recommended.
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Sherry Karl
6 months ago
Excellent service! The movers were great and knew their jobs!!
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Matthew Sheets
a year ago
Fantastic customer service and very professional movers who did a great job helping me with my move. Highly recommend Prestige for the work they do.