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Caty Kobe
1,175 followers -
Community | Support | Training
Community | Support | Training

1,175 followers
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The FeverBee podcast is back!
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I learned so many things in 2013, but probably one of the most useful things is how much communication affects EVERYTHING. I've been striving all year to work on my communication in order to become more influential in my personal & professional life, and I'm starting to see that hard work pay off. It's not been easy, and definitely not something that I'll ever be "done" with working on, but I am starting to see the smallest fruits of my labor.

Keeping effective communication top of mind was one of the biggest, and most important, things that I #learnedin2013!

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My thoughts on how to create a community dashboard that management teams will actually read. Tell me what you think!
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Checking out Medium... here's my first post!
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Looking forward to the upcoming Get Satisfaction Customer Success Summit. If you're a GS customer or enthusiast, community manager, or interested in customer experience as a whole then this day-long conference is the place for you!
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Pretty big fan of Michelle Kostya's article. Yes, I do work for a company that sells software for building branded customer communities, so there's that. However, I actually use a branded community to help provide support for our customer base and found her article to be spot on in terms of why companies should use community for peer-to-peer support. What are your thoughts?
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