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Crowne Plaza Chicago Metro Downtown
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733 W Madison St Chicago, IL 60661
733 West Madison StreetUSIllinoisChicago60661
Official site of Crowne Plaza Chicago Metro Downtown - read guest reviews, view photos, and get the Best Price Guarantee.
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4-star hotel
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Booking links sponsored. $155 incl taxes & fees
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Review Summary
77 reviews
5 star
34 reviews
4 star
23 reviews
3 star
14 reviews
2 star
2 reviews
1 star
5 reviews
Casual rooms with free WiFi & private balconies, plus on-site dining & a 24-hour business center.- Google
"Our room had one king bed."
"Room service has a scope of improvement."
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Shane Scott's profile photo
Shane Scott
in the last week
Crowne plaza provided a clean, friendly and comfortable place to stay that was close by everything we wanted to walk too. The check in was smooth even though our booking didn't show up correctly and the staff were quick and always friendly. Rooms were well kept and beds very comfortable.
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Jon Keller
a week ago
CP is competitively priced and is perfect for work travel around the Chicago west loop. Recent hotel room enhancements/rehab have made a great impact on overall stay. WiFi could be a bit more responsive. Dine restaurant off the lobby is a great kosher option as well!
Jack Sawyer
a week ago
Great hotel in a good location. Within walking distance to most attractions in Chicago. Nice clean modern rooms.
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Stephanie Manley
5 months ago
I stayed here for about five nights recently while I was in Chicago. I liked the location, you are within walking distance to Michigan Avenue. The hotel is nice, it is an older hotel. The rooms are large, and the beds are comfortable. The staff was nice and responsive to requests. I didn't experience the stuffiness others stated they had experienced. I thought it was nice hotel, and the rooms are fairly quiet. Their restaurant/bar were ok. There are great dining options nearby. I especially recommend Marinos.
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Christopher Tucker
3 weeks ago
I love the location. The Crowne Plaza is located in the western loop of the city five minutes from the United center. All of the staff are friendly and smiling all of the time. I can't speak too much on service I only stayed for a single night. From what I experienced I would give them 5-Stars overall. Clean presentable and pleasant.
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Nick Marrello
2 weeks ago
Good location and friendly staff. The room accommodations could be better. The shower is too low, the toilet is very low to the ground, the bed comforter needs to be retired as it looks stained and semi dirty. No in room bottles water, but access to a soda machine on same floor. I would stay here again, but it would not be my first choice.
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Danny Peck
2 weeks ago
This is a very nice hotel. I enjoy staying here as the rooms are very clean and the amenities are top notch. I hope to stay here again one day.
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Toby Moon
a week ago
Rooms were nice but did not have a proper bathroom door. Sorry, but a sliding door IS NOT A BATHROOM DOOR. Perhaps mandatory valét parking is the norm in Chicago but I didn't like that one bit. Otherwise we had a nice view and the staff was friendly!


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