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Michael Pott
Lives in Germany
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Michael Pott

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A clear strategy and approach are key to a successful ITSM implementation.
Starting an ITSM implementation is exciting, challenging, while at the same time terrifying.  There always seems to be a lot of angst, anticipation, fear, perception and misperception associated with an ITSM initiative.    It is not a task to be taken lightly, and to be successful, an ITSM implementation requires a clear strategy and approach.  To … Continue reading 8 Things to Know Before Starting your ITSM Implementation →
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Michael Pott

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Get the latest and greatest on ITSM! Attend the EMEA HP Software Customer Forums 2015
The EMEA HP Software Customer Forums 2015 is your opportunity to meet leaders from different industry verticals and learn how you can get the most out of your ITSM deployments. Find out why you won’t want to miss this event: http://hpsw.co/i9WSa8x
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Michael Pott

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Want to become an instant hero at the next #HPSWCustomerForum in Berlin, October 6-8? http://bit.ly/1pVVcZa
I still remember the first customer forum I attended … it was 2010, a nice sunny autumn in Milan, Italy. One of the IT Service Management customer case studies presented there was about consolidating multiple service desks and automating ITIL processes. Among the objectives for this initiative was i...
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Michael Pott

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Michael Pott was in a video call with 2 people. <a class='ot-hashtag' href='https://plus.google.com/s/%23hangoutsonair'>#hangoutsonair</a>Jacques Conand and Scott Knox
Moving to HP Service Manager 9.31 1of4
Michael Pott and 2 others participated
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Michael Pott

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Michael Pott was in a video call with 2 people. <a class='ot-hashtag' href='https://plus.google.com/s/%23hangoutsonair'>#hangoutsonair</a>Scott Knox and Jacques Conand
Moving to HP Service Manager 9.31 1of4
Michael Pott and 2 others participated
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Have him in circles
7 people
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Jürgen Lorry's profile photo
Ronny Schaffer's profile photo
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Michael Pott

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Enterprise Management Associates (EMA) and Hewlett-Packard discuss the future of IT Service Management (ITSM) ion July 23.
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Michael Pott

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HP Service Anywhere nominated for an ITSM Industry Award

Big News! HP Service Anywhere was just nominated for the Service Innovation of the Year award at the ITSM Industry awards. Learn about the awards here: http://hpsw.co/Me2s7GH
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Michael Pott

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HP Service Anywhere - IT Service Service Management has never been easier.
 ·  Translate
Materna Blog: Hier bloggen für Sie Maternas über Wissenswertes aus der Welt der Informationstechnologie. Jetzt reinschauen und abonnieren!
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Michael Pott

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Michael Pott was in a video call with 2 people. <a class='ot-hashtag' href='https://plus.google.com/s/%23hangoutsonair'>#hangoutsonair</a>Jacques Conand and Scott Knox
Moving to HP Service Manager 9.31 1of4
Michael Pott and 2 others participated
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Michael Pott

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Michael Pott was in a video call with 2 people. <a class='ot-hashtag' href='https://plus.google.com/s/%23hangoutsonair'>#hangoutsonair</a>Scott Knox and Jacques Conand
Moving to HP Service Manager 9.31 2/4
Michael Pott and 2 others participated
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Have him in circles
7 people
Jacques Conand's profile photo
Jacques Conand's profile photo
Jürgen Lorry's profile photo
Ronny Schaffer's profile photo
Scott Knox's profile photo
Roland Wenzke's profile photo
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