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Michael Pott
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HP Service Manager received a "market leader" score in the G2 Crowd Service Desk report. Click to read why over 80% of users rated it 4 or 5 stars

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Prioritize service desk tickets based on what the customer really thinks - sentiment analysis and cloud services as a complement to ticket priorization.

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Industries are transformed as products & services become “software-defined”. Organizations win by putting engaging applications in the hands of customers and insightful data in the hands of employees. Hear from customers already embracing these challenges ...

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Migrating from multiple tools to a single system in a huge IT environment without disruption and transforming IT service management is a journey. As Dr. Emmett Brown said in Back to the Future II: “Roads? Where we're going, we don't need roads.”

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In this webinar FARO, the leading and trusted source for 3D measurement, imaging and realization technology, discusses the challenges they were facing around IT Service Management and why they chose HP Service Anywhere.

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A clear strategy and approach are key to a successful ITSM implementation.

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Enterprise Management Associates (EMA) and Hewlett-Packard discuss the future of IT Service Management (ITSM) ion July 23.
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