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Sandos Caracol Eco Resort
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Here at #Sandos we know that all the species are interconnected, which is why we celebrate #PenguinAwarenessDay

Aquí en Sandos sabemos que todas las especies estan interconectadas, por eso celebramos el #DiadelaProtecciondelPingüino
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Big family reunion/trip? No worries, we've got what you need here at #SandosCaracol

¿Tienes una gran reunión o viaje familiar? No te preocupes, tenemos todo lo que necesitas aquí en #Sandos Caracol
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Get married by the Caribbean Sea at #SandosCaracol this #WeddingWednesday

Cásate junto al mar Caribe en #Sandos Caracol este #MiercolesdeBoda

(Credits: PhotoPro)
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Pay a visit to our sister resort @Sandos.Playacar.Resort for the day on this #TravelTuesday!

¡Visita nuestro hotel hermano Sandos Playacar por un día en este #MartesdeViajero!
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Our green friend here already has eaten his portion of fruits today. Have you?

Nuestro amiguito verde ya comió su porción de frutas de hoy ¿Y tú?
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Did you know that #cenotes represent the entrance to #Xibalba, the #maya #underworld

Sabías que los cenotes representan la entrada a Xilbalbá, el #inframundo maya
(Credits: Casey Mcpherry)
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If you like seafood, you can't miss our Mediterranean restaurant "La Riviera"

Si te gusta la comida mediterranea no puedes perderte nuestro restaurante "La Riviera"
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Are you already enjoying your @Sandos4U membership benefits? Join today! https://www.sandos4u.com/

¿Ya estás disfrutando de tus beneficios de ser miembro de Sandos4U? https://es.sandos4u.com/
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#Relaxation day? You've come to the perfect place

¿Día de #relajación? Llegaste al lugar perfecto
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Start your day activating those muscles at our #gym!

¡Comienza tu día activando tus músculos en nuestro #gimnasio!
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A fresh bucket of water was never so fun! See you at our aqua park

¡Un cubetazo de agua nunca fue tan divertido! Te vemos en nuestro parque aquático
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Take a #picture in your favorite spot at #SandosCaracol #SelfieSunday

Tómate una #foto en tu #lugarfavorito en #Sandos Caracol
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Contact Information
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Carretera Puerto Juarez-Chetumal Km. 295 Solidaridad 77710 Playa del Carmen, QROO, Mexico
Carretera Puerto Juarez-Chetumal Km. 295MXQROOPlaya del Carmen77710
+52 984 873 4444es.sandos.com
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5-star hotel
$292
Book at CheapCaribbean.com
Booking links sponsored. $292 incl taxes & fees
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Review Summary
4.2
619 reviews
5 star
177 reviews
4 star
63 reviews
3 star
19 reviews
2 star
5 reviews
1 star
35 reviews
Upscale rooms & suites in an all-inclusive pick with 8 restaurants, 10 bars & an outdoor water park.- Google
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Katie unknown's profile photo
Katie unknown
a month ago
Where to begin! This trip put so many smiles on my families faces! It all began with booking. We booked two rooms, one for my family of 3, another for my parents. I requested a central room because my father is blind. They upgraded us, and put us in a perfect spot for him! My daughters Birthday was 2 days before we arrived and they had a ton of amazing decorations in her room for her! We were impressed right away. The rest of the trip was the same top notch service. Drinks were plentiful and yummy. The quiet pool was perfect for us too! THE FOOD was AMAZING! We loved the sit down restaurants! The each is rocky so wear water shoes, it is still beautiful. SO many things to do here: Beach, pools, water park, cenotes, bike tour, boat ride, plant a tree and amazing evening shows! You will be happy to you booked Sandos Caracol!
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Brent Nelson's profile photo
Brent Nelson
in the last week
Workers are great but food could be a little better
Incredible Midgets's profile photo
Incredible Midgets
3 weeks ago
Great rustic environment but took a very long time to check I'm to the hotel. My room was not made up until 1155 PM. Aside from those minor issues, the pools, beach, bars, and restaurants were exceptional.
Gregorio ROMAN's profile photo
Gregorio ROMAN
2 months ago
The food was great and the hotel has a great variety of tours, it was great all in all
Oliver Higbee's profile photo
Oliver Higbee
2 months ago
Day 3 of my stay at the Sandos Caracol Eco Resort, staying in a select club deluxe room. The room is well cleaned daily and fridge stocked. A bottle of Champagne was waiting for us when we checked in, the adult only section of the resort is brilliant, very peaceful and the staff are fantastic. Plenty of restaurants to choose from and all the food has been good so far.
C Lane's profile photo
C Lane
5 months ago
Much to do at this resort. It is very large but due to its size it never seems overcrowded even though it is booked to capacity. The ceanotes are very beautiful and the water is refreshing. There is bike riding, kayaking in the ocean, different classes and activities to participate in as well as 3 pools and a spa. The food so far, has been very good. Great place for a family reunion.
James youngs-schmitt's profile photo
James youngs-schmitt
3 weeks ago
Best of all the sandos places, perfect for relaxation and fun, animals everywhere to look at and take pictures with.
Wilma Bautista's profile photo
Wilma Bautista
in the last week
Food wasn't the greatest. Not much fruit to choose from.