Were visiting Dallas from out of town and suddenly experienced engine trouble with our 2005 325i. Made it to Classic BMW early on a Friday afternoon, got right in to the Service Department. Were greeted warmly by Service Advisor Zuhaib Makda, who was completely professional and friendly. Were provided a complimentary loaner car while ours was being diagnosed and repaired. Makda had taken time to examine car and found another repair item that, while not urgent, would soon need attention (which our local dealership has never mentioned) AND he checked the recall notices and found one needing attention, as well (which our local dealership has failed to address in the last several visits). BMW repairs are never inexpensive, but Makda and Classic BMW treated us fairly, with friendliness, good service, efficiency -- everything very professional. We'll be moving to Dallas, and Classic BMW will be my BMW dealership the next time I need service or when I'm ready to buy my next BMW!