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Siblings Solutions
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SiBS is a company with core business interest in Business Process Outsourcing and Contact Center services.
SiBS is a company with core business interest in Business Process Outsourcing and Contact Center services.

9 followers
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Proactiveness vs preemptiveness?

Which one do you think works best in the workplace?

As an employee, what attribute would best describe you?
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Measuring agent's progress is very important in any contact center business. Hence, here are ways for you to be able to get started with this.
http://thesiblingssolutions.com/callcenterphblog/measure-agents-progress-step-step-guide/
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Omni-channel contact center is currently making waves in the customer service industry. Learn more here.
http://thesiblingssolutions.com/callcenterphblog/omni-channel-contact-center/
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