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Antioch Automotive
Towing Service
Today 8:00 am – 6:00 pm
1 follower|40,559 views
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40854 IL-83 Antioch, IL 60002
40854 Illinois 83USIllinoisAntioch60002
(847) 395-9820antiochautomotive.com
Towing Service, Diesel Engine Repair Service
Towing Service
Diesel Engine Repair Service
Tire Shop
Auto Tune Up Service
Truck Repair Shop
Auto Machine Shop
Today 8:00 am – 6:00 pm
Monday 8:00 am – 6:00 pmTuesday 8:00 am – 6:00 pmWednesday 8:00 am – 6:00 pmThursday 8:00 am – 6:00 pmFriday 8:00 am – 6:00 pmSaturday 9:00 am – 4:00 pmSunday Closed
Specializing in complete automotive repair- foreign and domestic- 24 hour Emergency Towing & road service available , Complete machine shop services, BMW- Audi-Mercedes- ASE Certified technicians
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Review Summary
3 reviews
"Conveniently, the towing service was provided by the repair shop itself."
"Excellent service."
"Everything was repaired very well and for a very fair price."
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Amanda Jones
11 months ago
My family has been going to Antioch Automotive for years and always preached about it. I decided when having problems with my car I would take it there. The first issue I had them look at they gave a description of what they needed to do and said how much and if they would have time for a couple other things on the car. While getting the quotes for the parts and repairs the man on the phone was rude and condescending when it came to the repairs I was enquiring about and never got back to me on the prices. My father would later get on the phone and described a specific issue with the car that wasn't clear at first so that they would be able to find the issue and fix it properly after I told them to do the repairs. They said yes and then when I talked to them on the Saturday after (they had had the car for 3 days) they said they had done the three other repairs besides for the one that I originally had intended on them doing. They said at that point that I had told them not to do it and on top of that, that it was an issue that would take some time. I told them that I had not told them to not do the repair and asked them if they could still get to the issue. On Monday I hadn't heard from them and called them to ask how things were going with the final big issue and was told again, by someone else, that it would take time, I told them they had had the car for 5 days and I need it back, not to mention if it was going to take days more they should have told me before hand. Then I expressed my concerns about all the miscommunications that had happened while the man I talked to was condescending back to me. The issue was one that would take a long time but not something that is necessary, if they didn't have time for it I could have brought it back at a later date. The man on the phone was very impatient and rude to me and I told him I would call him back. After thinking on it I called them back, told them not to worry about any more work on it and went straight over to pick it up. The repairs were cheap but when I arrived at the shop the man i had talked on the phone with said he had talked with the other people in the shop and that my father had told them not to do the original repair. Which is absolutely not the case and I decided I wouldn't give them too bad of a rep because they were semi apologetic for the miscommunication Just now I was having my car towed through my insurance and the first time they showed up was 3 minutes after I got a notification saying they would be there in twenty. When I didn't immediately answer my phone, though I called back a minute later, they left my house and I had to reschedule the tow. They told me a time and I had to call my insurance and they showed up 30 minutes late. It was a 2 hour ordeal and they ends up not even sending their own vehicle because I was so fed up my insurance found someone else. We got the car to the shop within 20 minutes of closing.
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A Google User
a year ago
Last September, I was driving along Highway 50 near Paddock Lake on my way to Illinois for a wedding. A sudden crack startled me and I knew something was quite wrong. It turns out that my car basically had the metal things that support the engine had broke. They were so rusted that the weight of the engine snapped most of them and I could drive no further. It was a hot September day outside of the city and nowhere to go. After some calls and the friendly help from the sheriff's department, my insurance was able to secure towing to a repair shop nearby. Conveniently, the towing service was provided by the repair shop itself. The wait was very brief. A tow truck arrived very quickly and the driver was very polite and friendly. The ride into the garage was a most pleasant experience; Wojtek, the driver, was also the mechanic and owner of the garage. We chatted. He was awesome. The news about my car was disappointing. However, what can you expect from a car that's almost twenty years old? I ended up taking a train the rest of the way and when I returned a weekend later --I forgot to mention that this all started on a Friday and the crew worked on it through the weekend-- my car was ready. The work was solid and good. Everything was repaired very well and for a very fair price. Wojtek and the people at this garage and I am super grateful for their help. I fully recommend them.
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Donald Peters
8 months ago
Great shop. Excellent service. Hands down the best place, I ever had to do work on my cars.

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