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Sixteen Ventures
96 followers -
We help SaaS and Cloud companies acquire - and keep - more customers so they can grow rapidly and profitably!
We help SaaS and Cloud companies acquire - and keep - more customers so they can grow rapidly and profitably!

96 followers
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Posts

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Customer Success: How to help Salespeople with Customer Segmentation #CustomerSuccess
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Customer Success: How to Monitor Customer Happiness #CustomerSuccess
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Customer Success: How to Reset Mismanaged Expectations #CustomerSuccess
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Churn is a Symptom, Not a Disease #CustomerSuccess
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Determining the Number of Accounts per Customer Success Manager #CustomerSuccess
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The Difference between Customer Success and Account Management #CustomerSuccess
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Customer Success: How to Tell Customers What to Do #CustomerSuccess
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Customer Success in a B2B2C (Partner / Value Chain) Scenario #CustomerSuccess
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Customer Success: You're Doing Annual Pre-Pay Renewals Wrong
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Customer Success: The Secret to Improving Customer Adoption #CustomerSuccess
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