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(VIDEO) Research Minute with Allison Lloyd:
Forrester Wave Customer Communications Management Q2 2016 report positions GMC Software as a Leader

https://www.youtube.com/watch?v=RMo0vDHgWs4&feature=youtu.be

#CCM   #omnichannel   #communication   #Forrester  
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#Australia  
Sydney-based customer communications management consultancy, Customer Centrics (CC), has partnered with GMC Software to expand offering for companies looking to digitise customer engagement.
Read the full story: http://www2.gmc.net/l/68752/2016-08-22/4yx1c9
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#CX   #CustExp   #Blog   #CCM  
When thinking about customer communications, the customer journey is the best place to begin. Consider this: your organization spends millions to attract prospective customers with engaging messages and content distributed through modern communication channels, including YouTube, social media, mobile ads, and more. Now, think of all the interactions that take place after you have won a customer. Contracts, welcome kits, bills, statements, claims ...
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But here we are in 2016, and the love is back. CCM is hot again. We’ve got some serious interest in everything CCM. Not only is there inquiry interest, there is also serious money behind it...
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It’s Sunday morning, the French press is brewing, and I’m curled up on my couch with my iPad squinting. The squinting isn’t due to poor eye sight, but the “tablet optimized” publication I am reading. The publication (who shall remain nameless) recently reeled me in with two-year subscription, promising an “ideal experience for print and tablet reading”.  However, that is not the case – the print version is a thin shell of its former self and the ...
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For CMOs, COOs & Chief Customer Officers: listen to the InspireCast podcast on why great Customer Experience is a must for brands, featuring a new guest each episode along with your host Mirza Baig of GMC Software http://bit.ly/1SbEnsz
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Today many financial and insurance companies realized the importance of consistent and personalized customer experience as a crucial factor for their business success. The customer communications management (CCM) solution GMC Inspire invented by GMC Software helps enterprises to manage and execute customer communications across multiple channels including desktop, web, tablet and mobile.
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GMC Software has been recognized by Banking CIO Outlook as a "Top 10 Retail Banking Solution Provider for 2016" In the wake of digitalization, customers are keen on performing their day-to-day transactions through connected smart devices that simplify operations.
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InspireCast Customer Experience Podcast
@LilVPrinterMC on #CX, @TransferWise, @OscarHealth, @Sephora, Print & Millennials by InspireCast Customer Experience Podcast
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#banking   #fintech  
I am certain you have already heard about fintechs being the next big threat to banks. With about $20 billion of investment in the last few years, the fintech industry is extremely active and agile. Fintechs target financial services that are low hanging fruit when it comes to using technology ...
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#banking   #CIO   #technews  
FREMONT, CA—August 8, 2016— GMC Software, a leader in customer communications, today announced that it has  earned  a place in the list of “Top 10 Retail Banking Solution Providers 2016” by Banking CIO Outlook.
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Your Customers. Engaged.
Introduction

GMC Software helps companies communicate with their customers and employees. GMC Software empowers organizations to create stronger engagements with timely and relevant communications. A Neopost Digital Company, GMC Software provides the means for business users to develop contextual, highly individualized communications across all channels that span the entire customer journey. A leader in customer communications, GMC Software supports thousands of clients and partners in banking, insurance, healthcare and service providers around the world.

Contact Information
Contact info
Phone
+(41) 71 787 85 30
Fax
+(41) 71 787 85 41
Address
GMC Corporate Headquarters GMC Software AG Hirschengasse 12 9050 Appenzell, Switzerland