Splatterhouse Paintball
Paintball Center
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1004 Farm to Market 359 Brookshire, TX 77423
1004 Farm to Market 359USTexasBrookshire77423
Paintball Center
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Review Summary
18 reviews
5 star
8 reviews
4 star
2 reviews
3 star
5 reviews
2 star
1 review
1 star
2 reviews
"Guns are high powered."
"Super inconsistent pricing, bought a red hot deal on their web page..."
"...birthday parties with our 11 year old baseball team and the kids and dads..."
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Jasmine Flores's profile photo
Jasmine Flores
2 weeks ago
I called asking for a reservation spot 4-6 and I got it. Then I called back a later day and asked for time slot 6-8, which cost an extra 40 since they close at 6. Whoever was helping me thought I wanted to switch reservation time slots when I had made it clear I wanted to add time slot (I called multiple times asking questions and how payment all worked and stuff; it was clear) Nope. He gave my 4-6 away to someone else and said he couldn't do anything about it because there wasn't enough gear. Well who's fault is that? I show up at 3:40 and wait all the way till 6 to begin to start playing and I still have to pay the $40 for the 6-8 reservation. The 4-6 time slot didn't cost money to reserve so I feel jipped. The initial lady who helped me, it's not her fault, but omg, she's what got me annoyed in the first place. Bad customer service right from explaining to her my end of the transaction. Then she passed me along to Andrew, and I'm assuming he's the manager. The guy that helped me (Andrew) who I later found out booked my reservation, had amazing customer service, he was cordial and all inclusive. He was a nice guy; however, being a nice guy doesn't give me my time back or has to explain to my friends with the intention to play right away that we have to wait a couple hours to play. I didn't like that he shoved this all to miscommunication from our phone calls. For the time we did play, it was fun. But the gear was hard to work with. My gun kept locking up and the mask were extremely hard to see out of and I wonder if they ever clean them. My friends who have played before plain out say the equipment sucked. The ref was our age and he was fun and he deserved the tip we gave him. It was fun, but there's an annoyance about this event because we wanted to play starting from 4. Instead we end our last thirty minutes playing in the dark being bitten by all the mosquitos. I figured that would happen, but I took that into account when I signed up for an earlier time slot. As far as the miscommunication, I understand his hands being tied because he can't just take away the gear from the 12 year-olds that took our spot. However, the way this played out and his inability to correct a wrong on his end, it's just bad business and they didn't do anything to win my business back.
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EpicGames 13's profile photo
EpicGames 13
in the last week
it was amazing and Anthony helped me fix my gun and get all the kinks work out. thx.
Cody Lee
2 weeks ago
Like others have said, it's run by a bunch of kids. We went and they did it have any hpa, just co2. Seemed pretty unorganized. They don't have a great selection of vests. The picnic area is filthy. But the entrance to rates are cheap and u can bring your own paint. I might come back.
neil palmquist's profile photo
neil palmquist
2 years ago
can be fun for the true enthusiast. guns are high powered. staff a lil too young and somewhat unprofessional and unorganized. not the best for the elderly and children. unless you book a group party.
Loc Nguyen's profile photo
Loc Nguyen
6 months ago
Super inconsistent pricing, bought a red hot deal on their web page for 10 (which normally cost 15 to enter) , came in and the owner(as he said he is) say that they will not do that anymore, so I wasted my money to buy the crap they have for sale and cant use it. Now im expected to be paying another 15 + fee for the paint When i call earlier and ask about paintball, he said it would be $10 each box, so me and my two other friend just bring a box and half, came there and that owner just denied that and add a $10 each person that is going to be bringing paintball on top of the other fee
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Megan Ben
7 months ago
Just had my son's birthday here. First off they don't have a contact number anywhere on their website. So you fill out a reservation form, input your credit card info and hit send. A little scary considering you just put private information into a form and have to wait a few days for an email confirming the time slot is available, they can accommodate and so on. Not so good when you are trying to organize a party. 17 players (I reserved for 10-15) which they quickly added the extra gear no problem. (Awesome) The place is run by kids, refs are kids. Some of the fields are not meant for first timers. They are too big and the majority of the game is spent with them hiding and shooting at too far of a distance to hit anyone-which is a waste of paintballs. The confirmation email basically said your party is booked, you can bring a cooler and cake. Well to me cooler means food so we brought Little Cesars pizza only to get publically chastised in front of all the people there about how we were told on the phone (what phone, I only received an email) that pizza wasn't allowed. That he is going to get in serious trouble because he has a contract with Pizza Hut. If you have specific policies they need to be clearly outlined online or in the confirmation email. Don't get irritated with customers if you aren't clear about something. Bottom line. Will we be back...probably not.
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James Imperial
4 months ago
The price is great, there are plenty of courses to choose from, they have a BYOB policy, and the guys running this place are tight. I'd recommend this place to everyone.
Andres Hernandez
2 years ago
I went there and it was good playing but the guy named anthony think he is the best and need to learn how to talk to customers and how to treat his own staff. The feeld was good but just that guy ruin the plase