In the ever-growing world of competition, businesses are becoming more and more dependent on BPOs for a large section of their core and non-core operations. BPOs are responsible for boosting revenue, maximizing productivity and reducing overhead cost. As a result, the BPO industry today faces
Call centers have migrated towards the IPS (Internet Phone Services) over the years, do you know? Why call centers trying to have a leap from the traditional phones? Just for two reasons – limited features and the installation charges are comparatively high. With a broadband internet connection,
Amazon has unveiled its first smartphone - Fire Phone, into the market. Fire is the only smartphone with Dynamic Perspective and Firefly, two new technologies that allow you to see and interact with your world through a whole new lens. The new Fire Phone has a $649 price ($199 on contract), is exclusive to AT&T.…
“If you do not take care of your customers, someone else will.” Now, you cannot get any truer than that. Customer today is well-informed and well equipped with the latest technology. So, if a business cannot satisfy a customer and/or turn a deaf ear to his needs, he will take the shortest
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BPO industry today is one of the most prominent industries in India, providing millions of jobs. However, it is also an industry with high attrition levels. And to keep the attrition in check a number of BPO players are making considerable investments in resources and employee welfare services. The
At Fusion BPO, we have armed our business with trained sales representatives for different telemarketing campaigns. Our sales reps are savvy enough to handle both inbound and outbound process. In spite of sales being a rewarding and challenging job, we achieved higher goals with our team members.