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MaritzCX
266 followers -
Software & research to help businesses put the customer in the center of their business.
Software & research to help businesses put the customer in the center of their business.

266 followers
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MaritzCX's posts

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Put yourself on the map to understand your organizational's #CX competencies --> http://buff.ly/1PUKOuz
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Today we're launching a maturity model and holistic set of prescriptive recommendations to guide organizational #CX change: http://www.maritzcx.com/cxevolution/
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Happy Holidays from MaritzCX!
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Customer Experience Activities Do Not Guarantee Success

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CONGRATS to Terry Cain (Terry Cain) of Avnet, Inc. for being a #1to1Champ: http://buff.ly/1Q8KTP5
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WEBINAR: Why an annual #CX strategic planning assessment can help you drive real change--> http://www.maritzcx.com/event/implement-a-cx-health-check-am/
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Why CXFusion is the CX event of the year --

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Dave Fish on how improving the customer experience is all about asking the right people the right questions...and taking action.
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