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Auburn VW
Volkswagen Dealer
Today 10AM–6PM
49 followers|1,176,252 views
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3109 Auburn Way N Auburn, WA 98002
3109 Auburn Way NorthUSWashingtonAuburn98002
(253) 833-4940auburnvw.com
Volkswagen Dealer, Auto Parts Store
Volkswagen Dealer
Auto Parts Store
Auto Repair Shop
Auto Tune Up Service
Car Dealer
Car Detailing Service
Car Leasing Service
Used Car Dealer
Today 10AM–6PM
Sunday 10AM–6PMMonday 9AM–8PMTuesday 9AM–8PMWednesday 9AM–8PMThursday 9AM–8PMFriday 9AM–8PMSaturday 9AM–7PM
At Auburn Volkswagen, we take great care to improve our guest experience every single day. Our dealership offers the highest quality at a most competitive price for Volkswagen vehicles and used cars. 

Looking for service or parts to maintain your vehicle at peak performance? Our incredible team is ready to serve you. We have customers who visit time after time for all of their VW needs from Seattle to Eastern Washington and beyond.

We exist to serve you and our community. Please join us in making lives better - one VW at a time.
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Review Summary
4.7
207 reviews
5 star
188 reviews
4 star
5 reviews
3 star
2 reviews
2 star
1 review
1 star
11 reviews
"Brian Campbell is a great guy and has excellent customer service."
"He made the whole new car buying experience relaxing and enjoyable."
"Got a great deal today on a 2016 Jetta with the help of Justyn Phillips!"
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All reviews
Kathryn Lamp's profile photo
Kathryn Lamp
a month ago
These people are great. I showed up right around closing time and they still worked with me to find a car since mine had died completely and unexpectedly. They also went and got everyone still there, including my friend and me some food. Very helpful and a great deal. My sales consultant Jack has been awesome and not pushy too. The manager Mary is great as well and so is the rest of the staff.
Response from the owner - a week ago
Thank you so much for the kind review Kathryn, I'm so glad that our team could help you! We appreciate you. Best regards, Matthew Welch/GM
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Katelyn Williams
a week ago
Left today with a beautiful 2016 Tiguan and a great experience. I worked with Josh in the past and again today. He was extremely informative on the vehicles and was able to answer all my questions. His customer service was above and beyond. I will return to Auburn because of Josh, their wonderful customer service from start to finish, and great vehicles. Thank you Josh at Auburn VW!
Response from the owner - a week ago
Thank you so much Katelyn, Enjoy your beautiful new Tiguan! Now you get the fun part....Driving it!!!! Best regards, Matthew Welch/GM
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Elizabeth Cochran
a week ago
I am so excited to have just bought a new Jetta with Auburn VW! I worked with Justyn Phillips who is not only extraordinarily knowledgable about all VWs, he is also unbelievably hardworking and will always go the extra mile for any customer. Justyn had great insight regarding the different features of each vehicle, and as a result I am confident that I ended up with a car that is the perfect fit. Not only did I get a great deal on the price, I never once felt pressured into any decision throughout the whole process. It was my pleasure to work with someone as friendly as Justyn and I highly recommend him to anyone who is considering purchasing a new or used vehicle.
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Response from the owner - in the last week
Thank you Elizabeth, we are so happy that you enjoyed your experience here with our team....especially Justyn. Enjoy your new Jetta!!! Best regards, Matthew Welch/GM
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Lenette Larson
a month ago
I found the car buying experience to be very laid back and not high pressure. I found that everyone was very helpful and friendly and worked with me and my budget. Jack was very easy to work with and efficient. The process was over in a relatively short time. I also appreciated that the dealer was careful to make sure the car driven for the test drive would have the same engine as the vehicle I eventually purchased. They were also great about ensuring I got the color vehicle I wanted. Kamy and Kevin were very helpful on the finance side and I believe it was Loren that set up the Bluetooth and showed me all features of the vehicle and he was very delightful. I'd definitely recommend them.
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Response from the owner - a week ago
Lenette we are so happy that you enjoyed our team and your experience here. We think Loren is delightful too:). Enjoy your new car! Best regards, Matthew Welch/GM
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Eric Lefor
a month ago
Best experience I have ever had purchasing a vehicle. Brian was knowledgeable, kind, and most importantly willing to work with us, to make the car fit in our budget. Buying a car is usually daunting, but Brian made it fun and stressless. Would highly recommend stopping by if you are in the market for a new vehicle, ask for Brian.
Response from the owner - a week ago
Thank you so much Eric, we are so glad that you enjoyed your experience here with Brian. Enjoy your car!!! Best regards, Matthew Welch/GM
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Raija Keranen
2 months ago
We purchased a brand new Limited Golfwagen yesterday from Brian Campbell. He was kind, helpful and funny! He made the whole new car buying experience relaxing and enjoyable. Never once did we feel rushed or pressured into making a decision by him. We also appreciated the conversation with their Customer Service Manager Loren. He walked us out to the car and made sure that all of our questions were answered. We are so glad we made the drive down to Auburn to purchase our new car. You guys were all so great!
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Response from the owner - a week ago
Thank you Raija! We are so glad that you enjoyed your experience here with Brian and Loren. Enjoy your new Golf Sportwagen!!! Best regards, Matthew Welch/GM
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Greg Stimac
a week ago
I was forced to upgrade to a more practical vehicle in April, so beginning the process of finding a car that was as reliable as my 97 Camry was a bit stressful. I did loads of research and found a used 2013 Tiguan at this dealership, and I was able to quickly make an appointment to meet with a member of the sales team. The process went well, and I purchased the car that day. I'll be a medical student on the east coast in August, so I needed a vehicle that was strictly within my budget as well. The process exceeded my expectations, and I was able to find a reliable car within my budget (compared to other cars like a Mazda CX5, Toyota Rav4, Subaru Forester, or Hyundai Tuscon, which were all just out of my range.) During a quick move to Arizona in May, I had a unique case of some cosmetic failure. After explaining what happened, the owner of the dealership called me up personally and offered to pay for the repairs, which I was genuinely not expecting! I felt that the dealership genuinely cares about providing the highest quality of service to its customers, and I would fully endorse them as a five star business. To that end, I feel I need to write this detailed review. As for the car itself, it had just under 60k miles when I got it. The engine is very clean and well-maintained and virtually meets its 28 mpg highway. This car also has virtually no blind spot, which makes me feel more comfortable driving in congested cities! The first thing I did was have a hitch installed, so I could put a bike rack on it or tow a small trailer if needed. After driving it for about two months, I wish I would have gotten an AWD as opposed to just a FWD because the car has quite a bit of power, and the added rear wheel control would help stabilize the car better at higher speeds (passing and whatnot) and in snowy conditions. Although, the FWD has better fuel economy than the AWD. This definitely isn't a car I'd recommend if you have to tow a trailer all the time because it will guzzle your [premium recommended] gas, but it's otherwise great for cruising on the highway or taking it out for some outdoor recreations. My family has basically been a Toyota or Subaru exclusive family, but given my experience with this VW car and the service provided, it looks like I may convert. I may never return to WA after moving, but maybe I'll make an exception to go buy another VW from these guys in the future. My family has always taken very good care of its cars, so I'm looking forward to this car having a long life with me. As for the guy stranded on the highway in his 2015 undisclosed, non-VW muscle car, all I have to say is that he should've bought a VW!!! Happy car hunting!
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Response from the owner - in the last week
Thank you so much Greg! We are so glad that you enjoyed your experience here and that we could help while you are living elsewhere now. Good luck at Medical school... We need more Doctors-so thanks for committing to that! Enjoy your VW:)!!!!! Best regards, Matthew Welch/GM
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Ehren Damitz
3 weeks ago
I was attempting to fix my car inexpensively. The courteous, personable staff worked with me. My car was fixed better than expected for less money than they quoted me! Thank you Auburn Volkswagen!
Response from the owner - a week ago
You are welcome Ehren, and Thank you, we appreciate you!

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In their circles
1 person
Have them in circles
49 people
Longyuan Tan's profile photo
Jessica Roskos's profile photo
zhang sara's profile photo
Adam Ross's profile photo
Jake Stahnke - VW's profile photo
Dealer-FX's profile photo
Customer Research Inc's profile photo
Blue Spring Chiropractic's profile photo
Ed Steenman's profile photo

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