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Verified local business
Auburn VW
Volkswagen Dealer
Today 10AM–6PM
49 followers|1,271,515 views
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3109 Auburn Way N Auburn, WA 98002
3109 Auburn Way NorthUSWashingtonAuburn98002
(855) 875-4780auburnvw.com
Volkswagen Dealer, Auto Parts Store
Volkswagen Dealer
Auto Parts Store
Auto Repair Shop
Auto Tune Up Service
Car Dealer
Car Detailing Service
Car Leasing Service
Used Car Dealer
Today 10AM–6PM
Sunday 10AM–6PMMonday 9AM–8PMTuesday 9AM–8PMWednesday 9AM–8PMThursday 9AM–8PMFriday 9AM–8PMSaturday 9AM–7PM
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Review Summary
4.7
214 reviews
5 star
193 reviews
4 star
7 reviews
3 star
2 reviews
2 star
2 reviews
1 star
11 reviews
"An excellent combination of sales and service that is a hallmark of this company."
"SERIOUSLY, you tell us to wait and not offer a place to sit at?"
"The manager Mary is great as well and so is the rest of the staff."
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Andrew DiMartino's profile photo
Andrew DiMartino
2 weeks ago
I've never had such an enjoyable car purchasing experience as I did at Auburn Volkswagen. Dwight was incredibly easy to work with and talk to. He listened to my needs as a customer and didn't try to push me outside of my comfort zone with any part of the purchasing process. His previous experience as a VW technician also enabled him to answer my more technical questions with confidence - something that I greatly appreciate as a self-proclaimed car nerd myself. I went in with high expectations, and they were more than exceeded. I'm now the proud owner of a 2015 GTI with all of the features that I asked for - something that I'd thought would be nearly impossible. I've already recommend Auburn Volkswagen a friend.
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Jamin Adams
a week ago
Rolled in on a sunny Saturday afternoon in a 2013 Nissan gtr, unfortunately looking to trade it in. I was greeted outside promptly by Dwight Gibson. He asked what brought me in , I told him i am looking to make a better financial decision without compromising equity. Never having owned a VW before, he told me a lot about the store and the company (I know a few things but not everything) and before long we were in a 2016 Golf GTI "Meister Edition" number 001. I never thought a FWD would be that much fun. I was smiling the whole time driving in the car. They worked with me to get the most out of my trade , and before 7pm I was on the road in a new Golf. I felt at home when walking in the doors at Auburn VW. You should as well.
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Kathryn Lamp's profile photo
Kathryn Lamp
4 months ago
These people are great. I showed up right around closing time and they still worked with me to find a car since mine had died completely and unexpectedly. They also went and got everyone still there, including my friend and me some food. Very helpful and a great deal. My sales consultant Jack has been awesome and not pushy too. The manager Mary is great as well and so is the rest of the staff.
Response from the owner - 3 months ago
Thank you so much for the kind review Kathryn, I'm so glad that our team could help you! We appreciate you. Best regards, Matthew Welch/GM
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Eric Lefor
4 months ago
Best experience I have ever had purchasing a vehicle. Brian was knowledgeable, kind, and most importantly willing to work with us, to make the car fit in our budget. Buying a car is usually daunting, but Brian made it fun and stressless. Would highly recommend stopping by if you are in the market for a new vehicle, ask for Brian.
Response from the owner - 3 months ago
Thank you so much Eric, we are so glad that you enjoyed your experience here with Brian. Enjoy your car!!! Best regards, Matthew Welch/GM
Bobbi Jo Matheny's profile photo
Bobbi Jo Matheny
3 weeks ago
I moved to Washington a few months back and needed to buy a new car for my job. I had an idea of what I wanted/need for work but was nervous because I had never bought a car before and you always hear bad comments about car sales men. I worked with Dwight Gibson to get into my 2016 Tiguan! Dwight was nothing like the stereotypical sales person you hear about. I felt extremely comfortable working with him on a deal, especially after I found out he is a car enthusiast. Like some of the other reviews have stated Dwight is a straight forward gentlemen who is easy to trust. He made my first car buying experience simple and easy. Kami in financing helped me get a great interest rate and was very patient when I asked questions, and I had a lot! He broke everything down in a way I could easily understand. Loren helped me get to know my car better before I left and even helped me get my phone synced with my Tiguan. He assured me that if I had any questions to make sure to call him. Everyone was so pleasant to work with and during the entire time I felt no pressure. They even stayed after hours to complete the deal and didn't rush it at all so they could get home. Overall I'm very grateful for them and happy to be a customer as long as I'm living in WA they will have my business!
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Shannon Kraft
2 months ago
Best experience we have ever had buying a car! Jack Dorn is professional and thoughtful. Even though we came in today only to buy a less expensive vehicle for a college student, Jack treated us like we were making a high value deal. The building is beautiful, the people were all very professional, and the car was a fair price. No room for improvement!
Response from the owner - a month ago
Shannon thank you so much for your review. I'm so glad you enjoyed our building and our team. Especially Jack. We appreciate you! Best regards, Matthew Welch, G.M..
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dominique nevil
4 weeks ago
Great Experience with my car buying process. Justyn was extremely knowledgeable and helpful start to finish. He invested his time in the explanation of details so I was completely informed and I didn't feel like he was only assisting for commission. He genuinely cared, thanks Justyn:-)
Sriharsha P's profile photo
Sriharsha P
2 months ago
Easily one of the, if not The Best Dealerships i worked with. I completely felt they were Honest and Transparent through out the whole buying process. I got the Best Deal on a new GTI, one that even beats the TrueCar Price and Spencer got the wheels quickly moving and got it done. Friendly and non-pushy staff is the added advantage and must be one of the reasons for the great reviews the dealership has. A Big shout-out to VW Auburn and Spencer. - I had to cut out one Star because i felt that there were some gaps in communication and i had to visit the dealership couple of times more than what was needed.I am pretty sure they will bridge this gap soon.
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Response from the owner - a month ago
Thank you so much for your review! We are so glad that you enjoyed your experience with Spencer and our team. We appreciate you and know that you will love that new GTI!!!! Best regards, Matthew Welch, G.M.