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Auburn VW
Volkswagen Dealer
Today 9AM–8PM
49 followers|1,207,042 views
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3109 Auburn Way N Auburn, WA 98002
3109 Auburn Way NorthUSWashingtonAuburn98002
(253) 833-4940auburnvw.com
Volkswagen Dealer, Auto Parts Store
Volkswagen Dealer
Auto Parts Store
Auto Repair Shop
Auto Tune Up Service
Car Dealer
Car Detailing Service
Car Leasing Service
Used Car Dealer
Today 9AM–8PM
Thursday 9AM–8PMFriday 9AM–8PMSaturday 9AM–7PMSunday 10AM–6PMMonday 9AM–8PMTuesday 9AM–8PMWednesday 9AM–8PM
At Auburn Volkswagen, we take great care to improve our guest experience every single day. Our dealership offers the highest quality at a most competitive price for Volkswagen vehicles and used cars. 

Looking for service or parts to maintain your vehicle at peak performance? Our incredible team is ready to serve you. We have customers who visit time after time for all of their VW needs from Seattle to Eastern Washington and beyond.

We exist to serve you and our community. Please join us in making lives better - one VW at a time.
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Review Summary
4.7
212 reviews
5 star
191 reviews
4 star
6 reviews
3 star
2 reviews
2 star
2 reviews
1 star
11 reviews
"Brian Campbell is a great guy and has excellent customer service."
"Got a great deal today on a 2016 Jetta with the help of Justyn Phillips!"
"He made the whole new car buying experience relaxing and enjoyable."
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All reviews
Shannon Kraft's profile photo
Shannon Kraft
2 weeks ago
Best experience we have ever had buying a car! Jack Dorn is professional and thoughtful. Even though we came in today only to buy a less expensive vehicle for a college student, Jack treated us like we were making a high value deal. The building is beautiful, the people were all very professional, and the car was a fair price. No room for improvement!
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Sriharsha P
a month ago
Easily one of the, if not The Best Dealerships i worked with. I completely felt they were Honest and Transparent through out the whole buying process. I got the Best Deal on a new GTI, one that even beats the TrueCar Price and Spencer got the wheels quickly moving and got it done. Friendly and non-pushy staff is the added advantage and must be one of the reasons for the great reviews the dealership has. A Big shout-out to VW Auburn and Spencer. - I had to cut out one Star because i felt that there were some gaps in communication and i had to visit the dealership couple of times more than what was needed.I am pretty sure they will bridge this gap soon.
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Eric Lefor
2 months ago
Best experience I have ever had purchasing a vehicle. Brian was knowledgeable, kind, and most importantly willing to work with us, to make the car fit in our budget. Buying a car is usually daunting, but Brian made it fun and stressless. Would highly recommend stopping by if you are in the market for a new vehicle, ask for Brian.
Response from the owner - a month ago
Thank you so much Eric, we are so glad that you enjoyed your experience here with Brian. Enjoy your car!!! Best regards, Matthew Welch/GM
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Katelyn Williams
a month ago
Left today with a beautiful 2016 Tiguan and a great experience. I worked with Josh in the past and again today. He was extremely informative on the vehicles and was able to answer all my questions. His customer service was above and beyond. I will return to Auburn because of Josh, their wonderful customer service from start to finish, and great vehicles. Thank you Josh at Auburn VW!
Response from the owner - a month ago
Thank you so much Katelyn, Enjoy your beautiful new Tiguan! Now you get the fun part....Driving it!!!! Best regards, Matthew Welch/GM
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Kathryn Lamp
2 months ago
These people are great. I showed up right around closing time and they still worked with me to find a car since mine had died completely and unexpectedly. They also went and got everyone still there, including my friend and me some food. Very helpful and a great deal. My sales consultant Jack has been awesome and not pushy too. The manager Mary is great as well and so is the rest of the staff.
Response from the owner - a month ago
Thank you so much for the kind review Kathryn, I'm so glad that our team could help you! We appreciate you. Best regards, Matthew Welch/GM
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Kim Stoops
in the last week
I purchased my 2011 Tiguan from Auburn VW and used their service department for all servicing and repairs. At first, the servicing appointments went well. In 2013, I brought my car in for servicing and asked them to look at the brakes because I was hearing sporadic "grinding" noises when I pressed them. The Service Manager, Dan, assured me they would look at the brakes and let me know what was happening. When I picked up my car, Dan informed me that the brakes were just fine and I just needed to get used to "Volkswagen brake pads" because they accumulate a coating on them. Dan advised that I should "press harder when I hear the grinding to wear the coating off and allow the brakes to start working". This sound very strange but I trusted Dan. About 2 days later, after more aggressive pushing on the brakes, I took my car back in and informed Dan that it was worse. I was hearing metal on metal grinding and it was really loud! They kept my car and I had to have new brake pads and rotors installed. This cost another $1200. But I'm a faithful customer and gave them another chance. In 2014, I backed out of my garage but didn't see that the garage door had slipped down a few inches and it caught on the antenna and ripped it clean off the car. I took it Auburn VW for an estimate on repair and was given a card of someone to call to order the parts. When I ordered the parts, I was then told to call another number to schedule the appointment. I made the appointment and told them when to expect the part. On the day of my appointment, I took my car in. I waited in the lobby for 3 hours before Dan came out and told me they couldn't mount the new antenna. I would have to have body work done on the car to pull dents out so that when they mounted the antennae, it wouldn't leak and ruin the panoramic moon roof. I spoke with Dan two weeks prior to this appointment and the service men couldn't tell me this before hand? Frustrated, I called the VW dealership in Kitsap. They gave me an estimate and I had my car repaired in 4 days later. I'll give this business a rating of a 2 because all of my experiences with the dealership and their shop have been stellar with the exception of working with the Service Manager, Dan. I haven't taken my car back to Auburn VW ever again.
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Raija Keranen
3 months ago
We purchased a brand new Limited Golfwagen yesterday from Brian Campbell. He was kind, helpful and funny! He made the whole new car buying experience relaxing and enjoyable. Never once did we feel rushed or pressured into making a decision by him. We also appreciated the conversation with their Customer Service Manager Loren. He walked us out to the car and made sure that all of our questions were answered. We are so glad we made the drive down to Auburn to purchase our new car. You guys were all so great!
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Response from the owner - a month ago
Thank you Raija! We are so glad that you enjoyed your experience here with Brian and Loren. Enjoy your new Golf Sportwagen!!! Best regards, Matthew Welch/GM
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Lenette Larson
2 months ago
I found the car buying experience to be very laid back and not high pressure. I found that everyone was very helpful and friendly and worked with me and my budget. Jack was very easy to work with and efficient. The process was over in a relatively short time. I also appreciated that the dealer was careful to make sure the car driven for the test drive would have the same engine as the vehicle I eventually purchased. They were also great about ensuring I got the color vehicle I wanted. Kamy and Kevin were very helpful on the finance side and I believe it was Loren that set up the Bluetooth and showed me all features of the vehicle and he was very delightful. I'd definitely recommend them.
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Response from the owner - a month ago
Lenette we are so happy that you enjoyed our team and your experience here. We think Loren is delightful too:). Enjoy your new car! Best regards, Matthew Welch/GM

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In their circles
1 person
Have them in circles
49 people
Duval Volkswagen's profile photo
Darren Barton's profile photo
Dealer-FX's profile photo
Lauren Garr's profile photo
yakup keleş's profile photo
Bob Cockerham's profile photo
Jake Stahnke - VW's profile photo
Adam Ross's profile photo
Jessica Roskos's profile photo

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