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This is just one example of how even massive businesses occasionally struggle to utilize social media properly. While this is an extreme case, it does demonstrate that social media gaffes can do heavy damage to your business' reputation if you aren't careful!
Updated 2:39 p.m. EDT: In a statement, KFC parent company Yum! Brands said, “KFC Thailand expresses its sincere regret for the improper post on its Facebook page and apologizes for the insensitivity a...
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