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Ben Gibson
Attends University at Albany, The State University of New York
Lives in Albany, NY
730 followers|9,781 views
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16 people
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730 people
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People
In their circles
16 people
Have them in circles
730 people
Jeff Tutt's profile photo
Peter Dong's profile photo
Martin Walcoe's profile photo
Massachusetts Recovery Bureau's profile photo
James Treece's profile photo
srey sovanarith's profile photo
Mike Jeffries's profile photo
Lori Joyce's profile photo
Sherroy Archie's profile photo
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Map of the places this user has livedMap of the places this user has livedMap of the places this user has lived
Currently
Albany, NY
Previously
Voorhessville, NY, USA - Høje Taastrup, DK - Cleveland Heights, OH - Boston, MA
Education
  • University at Albany, The State University of New York
    Actuarial Sciences and Mathematics, Economics, present
Go anywhere else. We will never return. We received multiple sets of misinformation from the assistant manager. First she told us that with a pair of frames my girlfriend liked that she could get a second pair from a specific rack which she pointed us to with an eye exam for $138. After paying a portion so she could receive her eye exam she was told that in fact the cost would be around $180. When we protested we were told that we were just wrong and that the first pair of frames we picked were too expensive for the 138 price. These were the frames that were already scanned by the assistant manager prior to her asking if we would like a second pair for the quoted price. We were also told that the eye exam came with measuring the pupils distance so we could find additional pairs online. The assistant manager then told us after the exam that they will only provide the measurements if we were buying glasses. To top it all of when we raised the issue on the blatant bait and switch on pricing we were accused of racism because apparently expecting to receive a price you were quoted was racist. Ultimately they refunded the eye exam and gave us pupil distances which we can't assume we can trust. Assistant Manager's name was Rasma if anyone from the company decides to read these reviews and wants to know where they can start fixing problems.
• • •
Quality: Poor - FairAppeal: Poor - FairService: Poor - Fair
Public - 2 years ago
reviewed 2 years ago
2 reviews
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