Great local ski hill. There are different lift tickets to only access certain parts of the facility. The cafeteria is big and you can bag your own lunch. There is a restaurant if preferred. There's lots of friendly staff around and all prices are fairly reasonable
I have been coming to Chicopee for the last 10 years and have slowly watched the hill fall apart. They closed the best two hills (front and sugar bowl). Now this year they have no terrain park. The new four person lift on North wasn't even running when I went yesterday. With one three person lift available and no terrain park I will not be returning and will be spreading the word of how terrible this hill has become.
Small hills but most of the time the line is short. Staff do a great job of keeping the lift open and running well.
Pro shop is helpful.
Counter staff are pleasant and help with all the inquiries. Friendly and always smiling.
During peak times they do what they can to get guests processed and onto the hill.