Response from the owner - 2 months ago
Nick, I am sorry to hear you had a bad experience, and would encourage you to comeback and try us again, as we do strive on making EVERYONE happy, and leaving with a smile!
But I must address some inaccurate information that you have mentioned. First of all, we have been in business for 10 years now, and our prices have stayed the SAME -- $20 for an 8 minute race plus $2 for the headsock. This is the exact same since 2005. If you look around at any and all High Speed Indoor Karting facilities around the country, you will see this is pretty much standard, if not LOWER than normal. These karts are super fast, and super expensive to maintain, not your typical Family Fun Park type karts.
The Fans are all over the place, because the doors are constantly opening and closing, and the fans try and maintain the A/C while also keeping out the fumes, so not to bother people with odors from the go karts.
And last, next time you come, I will give you a tour of the kitchen. We have and use very FEW FROZEN items. Almost everything is cooked fresh, and prepared daily in our kitchen. Pizzas are homemade, we stuff our own fresh jalapeño poppers, and we even hand bread our chicken tenders. On top of that, we have a great selection of local and craft beers on tap (for after the racing, of course).
So, once again, I apologize that you had a bad experience, but we do strive our hardest to make things right, and when we fail, we learn from it, and try even harder the next time.